Customer Success Manager

2 weeks ago


Pasig, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full time

The Digital Customer Success Manager will focus on driving engagement, retention, and adoption of RealPage solutions for our long-tail customers. This position will engage with current customers through various outreach strategies.

This position will also connect with customers to help them drive usage of our solutions and achieve more value.

Qualifications:

-2-3 years of client/ customer success experience

-Excellent Communication Skills

-Experience with providing superior customer experience that exceeds expectation

-Demonstrated effective use of customer data to drive outcomes

-Experience with customer outreach with a variety of channels including phone, email and web

-Experience with Salesforce or CRM a plus

Job Type: Full-time

Pay: Up to Php60,000.00 per month

Schedule:

  • 8 hour shift
  • Night shift

Application Question(s):

  • Experience with Salesforce or CRM a plus
  • 3 years of client/ customer success experience
  • Experience with providing superior customer experience that exceeds expectation
  • Demonstrated effective use of customer data to drive outcomes
  • Experience with customer outreach with a variety of channels including phone, email and web

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