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Operations Associate Manager
1 week ago
As
an OPERATIONS ASSOCIATE MANAGER, you will be responsible for handling
the following:
1.
Strategic Management and Direction
•
Assists the Operations Manager or General Manager in communicating and aligning
the strategic direction
and
objectives of the Operations Department in his/her specific mall assignment.
2.
Application of Skills and Capabilities
•
Assists in the day-to-day management and administration of operations related
functions and processes
his/her
specific mall building assignment
•
Mall Operations
•
Safety, Security, and Sustainability
•
Facility Management
•
Assists in the daily mall inspections (opening, mid-shift, and closing) to
ensure the compliance of
merchants,
customers, and sub-units in the established mall operating systems and
procedures.
•
Assists in the implementation of cost savings initiatives and sustainability
projects in his/her specific mall
building
assignment to reduce Direct Operating Expenses (DOEs).
•
Assists in the documentation and analysis of statistical data and reports to
identify causes of operations[1]related problems and
develops sound recommendations for improvement of policies and processes.
•
Assists in the identification, documentation, and communication to Management
of any Health & Safety
risk
related to the Mall building that may affect employees, merchants, contractors,
mall patrons & the
general
public.
•
Assists in the implementation of maintaining high-quality property standards
through daily checks and
periodic
preventive maintenance (i.e. cleanliness, AC level, lighting, assets &
equipment) and security
control
for mall premises incl. parking, service areas, toilets, and other common
areas.
•
Assists in the effective handling of all conflicts and dispute situations
amongst merchants, customers, mall
visitors
with help of security, in a smooth manner avoiding any disruption to mall
operations.
•
Prepares and submits the following Reports:
•
Summary of Daily Operations Inspection and Monitoring
•
Summary of Cost Savings initiatives and projects
•
KRA setting and monitoring for Operations Staff
•
Performs other management mandated functions.
Qualifications
for this position include:
•
Graduate of BS Business Administration, Engineering or any business/technical
related course
•
Minimum of three (3) years related work experience in Operations Management in
retail and property
management
industries
•
Proficient in the use of MS Office applications specifically MS Word,
Powerpoint, MS Excel, and MS Visio
as
well as other specialized software like SAP or Oracle
•
Above Average level of oral and written communication skills including
negotiation, presentation,
facilitation,
and training at all levels of the organization
•
With an average level of project management, planning, people management, and
leadership
•
With an average level of understanding of the mutual interconnection of
financial and business of the
organization
Summary of role requirements:- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- More than 4 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 May 2024
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