Benefits Administration Services Associate

2 weeks ago

Makati City, National Capital Region, Philippines Conduent Full time
Benefits Administration Services Associate (Rolling Intake)

Pasay City

Opportunity Expired

At Conduent, you have an opportunity to personally thrive and be part of a culture where individuality is valued every day.

Opportunity details

Opportunity Type

Graduate Job

Start Date

Ongoing

Applications Close

6th of January, 2024 (Prosple estimate closing date)

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. They work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

Your role & responsibilities

General Profile

  • Performs business support or technical work, using data organizing and coordination skills.
  • Performs tasks based on established procedures.

Responsibility Statements

  • Responds to open enrollment inquiries.
  • Completes transaction(s) related to the customer's inquiry.
  • Documents call by creating detailed notes in the case management system.
  • Completes callbacks in a timely manner and escalates as appropriate.
  • Adheres to call center metrics and guidelines within established procedures.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

To support your unique learning objectives, the highly experienced learning professionals design a custom, hybrid learning solution comprised of a variety of delivery formats, such as instructor-led training, virtual instructor-led training, eLearning, social learning and learning communities, and even mobile and gamification.

Some benefits of Conduent may include:

  • Health and Welfare
  • Paid Time Off
  • Learning and Employee Development
  • Discount Programs

Whether learning on the job or utilizing one of their world-class learning platforms, they strive to create an environment where their associates can grow and thrive personally and professionally.

Work-life balance

Conduent offers multiple ways to work. Choose one of the working formats that suits your life. Depending on your location, the position you are applying for, or the job requirements - many opportunities may offer flexibility in how you work. They have the Work-At-Home Solutions which delivery model improves employee morale and work-life balance, and in most cases, leads to higher employee retention.

Company culture

Every day they work to build a culture where individuality is both noticed and valued – a culture where every associate feels like they belong. Cultivating a culture of diversity and inclusion comes with tangible, measurable benefits to their business – they know this. It also comes with challenges, particularly as they reshape their culture and shift from traditional thinking.

About you
  • Ability to perform in an analytical and operational process.
  • Entry-level position with limited requirements for licenses, training, and certifications.
  • Applies experience and skills to complete assigned work.
  • Works within established procedures and practices.
  • Works with a close degree of supervision.
How to apply

To apply for this position, click the "Apply on employer site" button on this page.

Source/s:

Work rights

The opportunity is available to applicants in any of the following categories.

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