Healthcare Team Lead

2 weeks ago


Pasig, National Capital Region, Philippines Datamatics Global Services Ltd Full time

POSITION: Team Leader

LOCATION: Hanston Square Building

(in front of Lourdes church, along San Miguel Avenue, Ortigas Pasig)

SETUP: Work Onsite

SCHEDULE: Shifting Schedule

START DATE: ASAP

KEYS RESPONSIBILITIES:

  • Supervise a team of Coordinators
  • Provide domain knowledge and end to end service delivery
  • Provide insights to the leadership on any areas of improvement and manage change within the process
  • Resource management to ensure continuity of delivery and high-quality service
  • Resource development and coaching and counselling to ensure learning and capability enhancement of CSAs
  • Continuous monitoring to improve service delivery and ensure maximized efficiencies across all processes.

QUALIFICATIONS:

  • College Graduate
  • 2 years (solid) experience handling HEALTHCARE ACCOUNT in your last company BPO company.
  • Great Communication skills.

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Quarterly bonus

Ability to commute/relocate:

  • Pasig City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Can you start ASAP?

Education:

  • Bachelor's (Required)

Experience:

  • Heath Care Team Lead from last BPO company: 2 years (Required)

Language:

  • English (Required)

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