Customer Resolution Expert

Senior Customer Support Representative – No graveyard shiftsJoin usJoining us means you will receive a wage that is competitive in the standard BPO sector. We value our employees and believe in rewarding them for their hard work and dedication to providing exceptional customer support. We are located at KMC, situated in the heart of IT Park. The building...

Client Success Expert (Remote, Contract)We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is...

Customer Service + Technical support (Customer Service Representative Level 2)Cebu City, Philippines | Posted on 03/05/2024 OP360/TLC is currently hiring a Full-Time Tier 2 Customer Service Representative to join our growing team. We are looking for someone who is well-organized, pays great attention to detail, and is data-driven. The ideal candidate will...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....

Our recruitment process is unmatched and attracts the top candidates available. Our career development program ensures that we utilize our talent to their greatest strengths.Location:PhilippinesRemoteJob DescriptionProvide exceptional customer support experience through multiple communication channels (email, phone, chat)Develop an expert understanding of...

Job SummaryMain objectives and duties:1. Call Handling.Resolves product or service problems by accurately understanding the customer's issue. Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution Answer product and/or service questions or concerns Troubleshoot technical issues using all...

About UsModer was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in-house processes using top talent, workflow best practices, and progressive technology.We are a tech forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.Moder...

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent...

Select how often (in days) to receive an alert: Create Alert Resolves product or service problems by accurately understanding the customer's issue.Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolutionAnswer product and/or service questions or concernsTroubleshoot technical issues using...

Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey.They offer a full spectrum of diagnostic imaging services in comfortable, convenient, andfriendly outpatient imaging centers.As a Front Desk Associate, you will assist patients with their inquiries, set up appointments, andperform general tasks.This is a full-time...

Equipped to handle all queries related to reservations, ticketing, redemption, products and services, complaints and grievances, special handling, flight disruptions, booking changes, refunds etcGrads/undergrads with 2 years completion in college and able to produce TOR.HS Graduate w/ at least 6 mos SME/QA experienceIf no SME experience, min of 5yrs bpo...

Job Track Description:Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience.General ProfileExpands skills within an analytical or operational process. Maintains appropriate...

Job Track Description:Performs business support or technical work, using data organizing and coordination skills.Performs tasks based on established procedures.In some areas, requires vocational training, certifications, licensures, or equivalent experience.General ProfileExpands skills within an analytical or operational process.Maintains appropriate...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....

We continue to uplift the lives of Cebuano people. We are hiring for Customer Service Expert. Start ASAP Are your the perfect fit for the role? You must have the following: With or without call center experience Excellent Communication Skill High school/ Senior high school graduate or college undergradWork setup:ONSITELocation:IT PARKFREE SHUTTLE SERVICE...

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization's growth....

Make your next big career move by applying as KMC Solutions' next customer success lead The Customer Success Lead is expected to perform tasks quickly and efficiently, with a high level of professionalism and positive attitude. It is expected as a Customer Success Lead that he/she can manage the site and a small team of individuals with one goal which is...

Make your next big career move by applying as KMC Solutions' next customer success lead The Customer Success Lead is expected to perform tasks quickly and efficiently, with a high level of professionalism and positive attitude. It is expected as a Customer Success Lead that he/she can manage the site and a small team of individuals with one goal which is...

Preferably Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesYou will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer...

Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone and/or emails in a courteous...