Head of Reconciliations – Custody and Markets

2 weeks ago

Quezon City, National Capital Region, Philippines HSBC Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Reconciliations – Custody and Markets.

In this role, you will:

Impact on the Business

  • strict adherence to the various risk and HSBC polices that exist within MSS.
  • and deliver services in accordance with the functional and sector Service Level Agreements
  • and deliver the end-to-end target operating model whilst measuring and reducing the associated Cost Income Ratios associated with the operational activities.

Customers / Stakeholders

  • to the Regional leads/stakeholders of the Reconciliation outputs and become a trusted partner to our clients (both internal & external)
  • and maintains the connectivity and inclusion across the global operational teams within Reconciliations.
  • a strategic partnership with the Risk functions supporting Brokerage Billing
  • partnership with Technology and other support functions to achieve seamless execution of the Reconciliations product.

Governance and Committee Memberships (membership of ExCos, Risk Management Meeting)

  • and Billing MANCOM
  • and Billing Non-Financial Risk Management Meeting

Typical KPI's and Targets

  • operational excellence utilizing metrics management tooling deployed across all products and jurisdictions.
  • HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
  • operational procedures to minimize cost, enhance system automation and ensures service quality and productivity.
  • the interests of the Bank and manage operational risk.
  • execution of the people agenda building a diverse and optimal operational unit

Leadership & Teamwork

  • a large and diverse team towards achieving strategic objectives, delivering client service excellence.
  • in communicating concisely and using multiple mediums.
  • to manage multiple streams of work at once covering different topics and stakeholders.
  • to develop management and leadership capability.
  • to motivate and drive teams to support all functional stakeholder requirements and initiatives.
  • of leading work front to back, including engaging colleagues from Risk, Finance, Compliance and Technology

Management of Risk (Operational Risk / FIM requirements)

  • the fair treatment of our customers is at the heart of everything we do, both personally and as an organization
  • reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology
  • all actions take account of the likelihood of operational risk occurring.
  • any areas of concern in conjunction with entity management and/or the appropriate department

Observation of Internal Controls: (Compliance Policy / FIM requirements)

  • HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • follows, and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
  • compliance with GSM, FIM and BIM's.

To be successful in this role, you should meet the following requirements:

  • Exposure to Custody and Markets Operations products and processes
  • Proven experience (minimum 5 years) of leadership and management within a Securities Services and/or Global Markets environment.
  • Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals.
  • Proven track record of delivering scalable and sizeable transformational projects and change programs
  • Proven track record of healthy challenge to clients and support functions
  • Effective usage of time and prioritization
  • Demonstrable experience of working in diverse and multi-cultural financial institutions
  • Ability to manage sustainable and robust relationship across multiple business lines and geographies.
  • Demonstrable risk management background and skillset

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website


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