deposits and digital banking department head

2 weeks ago


Makati City, National Capital Region, Philippines OUT OF THE BOX PRACTICES INC Full time

The Head of the Deposits and Digital Banking Department leads a team of application developers and project managers. They are responsible for developing and implementing application systems that support the bank's Deposits and Digital Banking business. Their role includes ensuring services provided are within service level agreements and attaining permanent solutions to reported problems.

Main Responsibilities:

· Plan and manage all phases of business application development and maintenance.

· Address high-level automation requirements inquiries and coordinate with various departments.

· Evaluate, acquire, and implement necessary business application packages.

· Coordinate with vendors for overall support functions and system/services provided to the bank.

· Formulates and recommends service improvements and process streamlining of the automation requirements based on the following: Problem Aging, Reason for the non-resolution of the problem,Number and type of problems, Areas affected , Frequency occurrence

· Prepare documentation on common issues to identify preventive actions and long-term solutions.

· Submit progress reports to higher management.

· Establish and ensure implementation of Quality Management procedures.

· Allocate and monitor manpower resources for projects and support requirements.

· Identify and recommend training needs and assess personnel.

· Formulate, review, and revise department policies and procedures.

· Implement strategic/business plans for the Department aligned with the Bank's overall plans.

· Track individual progress and conduct performance appraisals for personnel.

QUALIFICATION REQUIREMENTS:

· Must be a college graduate with a degree in any IT-related course from a reputable school/university.

· Should have at least 10 years of work experience in the Information Technology field, with a minimum of 3 years in the banking sector.

· Expertise in project management, system development, and programming is required.

· Should have at least 5 years of experience in managing people.

· Coordination with vendors and IT service management skills are advantageous.

· Should have a strong understanding of System/Software Development Life Cycle (SDLC) and processes.

· Must be detail-oriented with excellent strategic and analytical skills.

· Should have strong problem-solving and decision-making skills.

· Good written and verbal communication skills are essential

Job Type: Permanent

Pay: Php80, Php100,000.00 per month


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