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Chat Support Agent
2 weeks ago
The Chat Support Agent will provide customer support and assistance through chat-based communication channels. This role involves responding to customer inquiries, resolving issues, and providing information about our products or services. The ideal candidate will have 2-3 years of experience in chat support or a related field.
Responsibilities:
• Respond to customer inquiries and issues via chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and escalate issues as needed to ensure timely resolution.
• Maintain a positive and empathetic attitude toward customers at all times.
• Document all customer interactions and transactions accurately in the CRM system.
Qualifications:
• Proven experience as a Chat Support Agent or similar customer service role, with 2-3 years of experience.
• Excellent written communication skills with a strong command of grammar and spelling.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Experience with CRM software and chat support tools.
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Chat Support Agent
2 weeks ago
Manila, National Capital Region, Philippines Datablazers, Inc. Full timeJob Summary:The Chat Support Agent will provide customer support and assistance through chat-based communication channels. This role involves responding to customer inquiries, resolving issues, and providing information about our products or services. The ideal candidate will have 2-3 years of experience in chat support or a related...
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Chat Support Agent
2 weeks ago
Metro Manila, Philippines Datablazers, Inc. Full timeJob Summary:The Chat Support Agent will provide customer support and assistance through chat-based communication channels. This role involves responding to customer inquiries, resolving issues, and providing information about our products or services. The ideal candidate will have 2-3 years of experience in chat support or a related...
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