Chat & Back Office Support • Non-Voice
2 weeks ago
Are you looking for a 100% non-voice account? Join our dynamic team now as a Chat & Back Office Support
JOB OBJECTIVE
Provide a seamless and outstanding customer experience through chat, email, and back office support.
ESSENTIAL JOB FUNCTIONS
Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
SKILLS & QUALIFICATIONS
Bachelor’s degree in any field, preferably an IT-related course.Must have at least 1 year of customer service experience in the BPO industry, handling an international account.Work background in using chat and/or email communication is highly preferred.Prior experience in a technical account is a huge plus.Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.Must have excellent writing skills in English; good speaking skills in English.Tech savvy with strong interest in learning new technology applications.High attention to detail.Willing to work on night shift.Summary of role requirements:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: Evening1 year of relevant work experience required for this roleWorking rights required for this role
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Chat & Back Office Support • Non-Voice
2 weeks ago
Manila, National Capital Region, Philippines TRANSEC BPO SOLUTIONS INC. Full timeAre you looking for a 100% non-voice account? Join our dynamic team now as a Chat & Back Office Support JOB OBJECTIVEProvide a seamless and outstanding customer experience through chat, email, and back office support. ESSENTIAL JOB FUNCTIONSDeliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues,...
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Chat & Back Office Support • Non-Voice
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