workforce analyst jobs in Pasig

Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceededUnderstand all aspects of staffing and capacity management for all sites directly responsibleOrganize and create methods of communication, policies, and procedures that work in collaboration with Operations, Training and Quality, Information Technology, and...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst. Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst.Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

Datamatics CMS PH is seeking a capacity planning and workforce analyst to join our Pasig site. The role involves forecasting, scheduling, real-time productivity analysis, and reporting on service levels, occupancy, interval adherence, and absenteeism.You will collaborate with Operations, Training, Quality, IT and HR to drive process improvements and support...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job SummaryThe Workforce Queue Analyst is responsible for real-time monitoring and management of contact center queues...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Summary The Workforce Queue Analyst is responsible for real-time monitoring and management of contact center...

Full Potential Solutions (FPS) is seeking a highly analytical Real-Time Analyst (RTA) to join our Workforce Management team in Manila. You will monitor intraday performance, adjust staffing, and drive service levels to ensure optimal customer experience across channels.You will track KPIs such as SLA, AHT, Adherence and Occupancy, collaborate with Team Leads...

Datamatics CMS PH is seeking a Workforce Management (WFM) Analyst to drive critical business decisions by analyzing metrics and designing reports. The role involves historical performance analysis, automation of complex reports, and collaboration with Supervisors and senior management on KPI reporting. Responsibilities include scheduling adjustments,...

Hard Hat Helpers is seeking a Workforce, Productivity & Performance Analyst to optimize scheduling, monitor productivity, and drive data-driven improvements across a high-volume call center and support departments. The role integrates HR analytics, turnover and retention reporting, and performance-based compensation analysis. You will develop daily...

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and...

WE’RE HIRING: WORKFORCE, PRODUCTIVITY & PERFORMANCE ANALYST Are you highly analytical, skilled in workforce optimization, and experienced in identifying opportunities to improve operational efficiency? We’re looking for a Workforce, Productivity & Performance Analyst to analyze workforce schedules, monitor employee productivity, identify nonproductive...

On-site - Pasig • 1-3 Yrs Exp • Bachelor • Full-timeJob DescriptionStrategic Staffing & Profitability: Generate and implement value propositions related to staffing and account staffing to directly support the profitability of operations.Team Leadership & Development: Lead, mentor, and develop a team of 5-15 WFM analysts, ensuring task fulfillment,...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-timeOverviewTranscom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site.Join our Transcom Family as a Workforce Manager!Job DescriptionMedical ReimbursementEmployee Recognition and RewardsAnniversary GiftsGovernment Mandated...

## Workforce SupervisorApply: PHL\\_REMOTE\\_Pasig: Full time: Posted Today: JR101777**Who we are:**InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter...

Workforce Manager ### Workforce ManagerApply: Pasig City: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): R13100We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Workforce Manager! The Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning and real...

About the job: WFM Real Time Analyst I (Rockwell/Ortigas) TASQ is looking for a skilled Workforce Management (WFM) Real-Time Analyst to act as an extension of our client, supporting vendor operations and Business Process Outsourcing (BPO) partners. The successful candidate will monitor, analyze, and optimize real-time performance across multiple contact...

AIPI Acquire Intelligence Philippines Inc. is seeking an experienced Workforce Management leader to oversee Real Time Analysts, Reports Analysts, and Capacity/Resource Planning across one or more sites. The role focuses on forecasting, scheduling, and performance optimization in a fast-paced contact center environment. You will partner with Account Managers...

Acquire Intelligence is seeking a capable Real Time Analyst/Workforce Management professional in Metro Manila to lead forecasting, scheduling, and performance optimization across one or more contact centers. You will oversee a team of RTAs and capacity planners, analyze volumes, and implement actions to hit service goals. The role requires strong judgment,...

Acquire Intelligence in Pasig, Philippines is seeking an experienced Workforce Management Manager to lead Real Time Analysts, Reports Analysts, and Capacity/Resource Planning across sites. You will analyze past volume, forecast accuracy, and drive actions to meet service goals.You will collaborate with Account Managers and clients, manage schedules, conduct...