workforce analyst jobs in Taguig

Let your Passion Lead You at the Home of Clinicians with over 6,000+ employees who have trusted us with their careers! Physical Sites: Taguig, Cebu, and Pampanga Enjoy exclusive benefits designed to support your growth and success. Competitive Salary Package Performance-based Bonuses and Annual Salary Increases Tenure Allowance 13th Month Pay Day 1 HMO...

Position Description: As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload, planning capacity, and monitoring real-time performance to help maintain service levels and operational...

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. Job responsibilities Monitor...

Job Description: Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. As a Senior...

Qualifications Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support,...

Job Description Responsibility: Creates and edits schedules for ROC supported departments in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines. Collaborate with department managers to prepare accurate daily, weekly, and shift schedules that reflect forecasted staffing needs. Reviews, approves, or denies...

JPMorganChase in Manila, Philippines, seeks a Senior Real-Time Workforce Analyst to lead intraday management across calls, chats, and back-office workloads. You will serve as the primary contact for real-time performance decisions, coordinating with operations leaders to protect service levels and productivity. You will guide real-time analysts, ensure...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Analyst, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Manage the global seat allocation for...

JPMorganChase in Taguig, Philippines, seeks a real-time workforce analyst to steer intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through real-time actions and data-driven decisions. You will monitor service levels, adjust schedules, and lead daily discussions while coaching...

Ubiquity Global Services, Inc. in Manila is seeking a Senior Workforce Analyst who will manage global seat allocation for agents, consolidate data across programs, and ensure accuracy in analyses.You will collaborate with WFM Delivery, Operations and other support groups to drive centralized reporting and seat capacity. The role requires 2+ years in MIS/WFM,...

TASQ Staffing Solutions is seeking a professional for a workforce management role in Metro Manila, Philippines. The candidate will monitor real-time operations, create staffing forecasts, and manage agent schedules. Candidates should have a Bachelor's degree in Business Administration or a related field and experience in customer support or BPO environments....

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. As a Senior real-time...

Hard Hat Helpers is seeking a Workforce, Productivity & Performance Analyst to optimize scheduling, monitor productivity, and drive data-driven improvements across a high-volume call center and support departments. The role integrates HR analytics, turnover and retention reporting, and performance-based compensation analysis. You will develop daily...

Qualifications:Minimum 1 year of RTA/Workforce Analyst experienceMinimum 2 years completion in college of any courseGood Communication and Analytical skillsHas good understanding of People ManagementAbility to create reports in Excel and forecast resultsAbility to multi-task, focus and complete reports for extended periods of timeAttention to detail and high...

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and...

A workforce management company in Taguig seeks a detail-oriented Real Time Analyst to monitor performance and manage staffing adjustments. Candidates should have a Bachelor's Degree and 1–2 years of experience in contact centers, preferably with a background in the banking industry. The role involves analyzing data to optimize service levels and...

WE’RE HIRING: WORKFORCE, PRODUCTIVITY & PERFORMANCE ANALYST Are you highly analytical, skilled in workforce optimization, and experienced in identifying opportunities to improve operational efficiency? We’re looking for a Workforce, Productivity & Performance Analyst to analyze workforce schedules, monitor employee productivity, identify nonproductive...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay Insurance Health & Wellness Health Insurance, Life Insurance, HMO Company Equipment, Retirement Plan Professional Development Job Training, Professional Development Job Title: Real Time Analyst Work Setup: 100% Onsite Job Summary: We are looking for a...

A recruitment consultancy is seeking a Workforce Analyst to work in a hybrid environment in Taguig, Philippines. The role involves leading forecasting and capacity planning initiatives, requiring at least 3 years of experience in reporting, and expertise in MS Excel and Power BI. Candidates should possess strong analytical skills and be able to manage...

About the job Workforce Analyst_Hybrid BGC_100KWe are hiring for a Workforce/Reporting Analyst for a client in BGCThis is a hybrid role and the salary is up to 100KMain requirement is at least 3 years of relevant experience with background on reporting, forecasting and capacity planning ideally in a BPO companyQualificationsThe RequirementsStrong analytical...