workforce analyst jobs in Taguig

Position Description: As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload, planning capacity, and monitoring real-time performance to help maintain service levels and operational...

Description Qualifications:EducationBachelor's degree in Business Administration, Marketing, Communications, or a related field.Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise.ExperienceWith or without professional experience in customer support, technical...

Job Description Responsibility: Creates and edits schedules for ROC supported departments in the electronic scheduling system in accordance with hospital policies, procedures, and guidelines. Collaborate with department managers to prepare accurate daily, weekly, and shift schedules that reflect forecasted staffing needs. Reviews, approves, or denies...

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Analyst, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed. What You’ll Do: Manage the global seat allocation for...

Ubiquity Global Services, Inc. in Manila is seeking a Senior Workforce Analyst who will manage global seat allocation for agents, consolidate data across programs, and ensure accuracy in analyses.You will collaborate with WFM Delivery, Operations and other support groups to drive centralized reporting and seat capacity. The role requires 2+ years in MIS/WFM,...

About the ClientOur client is a pioneering health and wellness company leveraging cutting-edge science and natural ingredients to restore and optimize the body’s foundational health barriers. Their physician-founded team utilizes advanced technology to preserve and deliver the highest potency bioactive nutrients, supporting immunity, metabolism, and...

Company Benefits: Competitive Salary HMO on day 1 plus 1 dependent; Additional 1 HMO dependents upon regularization Group life insurance PTO Credits Annual Appraisal Annual Performance Bonus Working Conditions: Willing to work on full-remote setup Willing to work in a nightshift schedule SUMMARY: We are seeking a Workforce Operations Data...

Key responsibilitiesCollaborate with department managers to prepare accurate daily, weekly, and shift schedules that reflect forecasted staffing needsReviews, approves, or denies schedule requests (PTO, changes, preferences) based on departmental needs and established guidelines, communicating outcomes to leaders as appropriateBalances and publishes...

Discover your 100% YOU with MicroSourcing! Position: Workforce Planning Analyst (AU Consumer Telco) Work setup & shift: Onsite work setup | Day shift Be a part of something big at Microsourcing! We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the...

Qualifications: Education Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support,...

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Senior Workforce Analyst, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.What You’ll Do:Manage the global seat allocation for...

About FGC+ #SparkSuccess at FGC+! Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in...

Talkpush is hiring a Workforce Operations Data Analyst in the Philippines. You will generate daily, weekly, and monthly reports from multiple systems, reconcile data across platforms, and deliver insights to leaders. The role emphasizes data quality, standardized dashboards, and clear communication with both technical and non-technical audiences. Remote...

The Senior Workforce Analytics & Modeling Analyst builds repeatable models, analytics, reports, and dashboards that connect workforce, operational, and financial data to support staffing, utilization, productivity, and labor cost decisions. This role partners closely with business stakeholders to understand needs, clarify requirements, translate broad...

TASQ Staffing Solutions is seeking a professional for a workforce management role in Metro Manila, Philippines. The candidate will monitor real-time operations, create staffing forecasts, and manage agent schedules. Candidates should have a Bachelor's degree in Business Administration or a related field and experience in customer support or BPO environments....

INFOSYS BPM LIMITED Philippine Branch seeks a RTA or MIS Analyst for campaigns in BGC. This role is fully onsite at Bonifacio Global City and reports to the Workforce/Operations team.You will coordinate with operations, MIS and real-time analysts to plan staffing, improve forecasts and reports, and provide client-sizing estimates per the Global Solutions...

The Senior Workforce Analytics & Modeling Analyst builds repeatable models, analytics, reports, and dashboards that connect workforce, operational, and financial data to support staffing, utilization, productivity, and labor cost decisions. This role partners closely with business stakeholders to understand needs, clarify requirements, translate broad...

A workforce management company in Taguig seeks a detail-oriented Real Time Analyst to monitor performance and manage staffing adjustments. Candidates should have a Bachelor's Degree and 1–2 years of experience in contact centers, preferably with a background in the banking industry. The role involves analyzing data to optimize service levels and...

Johnson & Johnson is seeking a Forecasting & Reporting Analyst in Taguig to own end-to-end reporting and forecasting. You will blend insights, modeling, and dashboard development for internal use, with lightweight data engineering to automate recurring reports. The role requires strong SQL, BI tools, and scripting skills, plus business sense to translate...