Workforce Optimization Lead

About the RoleWe’re looking for a Workforce Analytics Lead to build and manage the company’s Shadow Layer — the analytics backbone that powers utilization tracking, attendance health, and workforce stability.This role owns the creation of data-driven workforce intelligence tools, including utilization scoring, EOD bot metrics, idle-time alerts, and...

AIPI Acquire Intelligence Philippines Inc. is seeking an experienced Workforce Management leader to oversee Real Time Analysts, Reports Analysts, and Capacity/Resource Planning across one or more sites. The role focuses on forecasting, scheduling, and performance optimization in a fast-paced contact center environment. You will partner with Account Managers...

HRTx Inc. in Pasig is seeking a Finance Controller to partner with the CFO in governing financial operations, ensuring accuracy, regulatory compliance, and strategic insights. This on-site role requires leadership of finance teams and collaboration with senior management. The successful candidate will oversee reporting, budgeting, forecasting, and controls...

Acquire Intelligence, a global outsourcer, seeks an Accounts Payable Leader to join our Pasig, Philippines team. You will deliver expert AP oversight, optimize processes, and drive compliant, timely payments across multiple client accounts.You’ll lead a high-performing AP group, partner with finance and operations, and advance automation and controls while...

Acquire Intelligence is seeking a results-oriented Workforce Manager in Pasig to lead our WFM team across sites. You will analyze forecasts, manage real-time performance, and ensure staffing aligns with client SLAs.This role requires strong leadership and collaboration with Account Managers and Operations Directors. You will coach a high-performing team,...

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth,...

Why Join enablesGROUP?Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a...

MicroSourcing International is seeking an experienced Accounts Payable Team Lead to guide a proactive AP team from a home-based setup. You will drive process improvements, manage high-volume invoice processing, and ensure timely weekly, monthly, and quarterly closings with precision. The ideal candidate has advanced MS Excel skills, expert knowledge of...

A leading contact center company in Pasig, Metro Manila is seeking a Workforce Manager to lead a team of analysts in optimizing contact center operations. Responsibilities include performance management, WFM process execution, and leadership development. Candidates should possess strong analytical skills, conflict resolution abilities, and extensive...