workforce analyst

Gear Inc. is looking for a Workforce Analyst with details as follows: Responsibilities Workforce Planning and Scheduling Responsible for day-to-day operations reporting to the Regional Workforce Manager; Prepare work schedules by team, by queue and by LOB including breaks, training, team meetings and other non-moderation activities; Maintain a roster...

Equicom Services Inc., is urgently looking for Workforce Analyst who are amenable for a work onsite! Office Address: 3F Equicom Center 3308 Zapote St., Brgy. Sta. Cruz, Makati City 𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗹𝘆: Kindly fill out the link below and upload your updated resume. Kindly fill out the link below and upload your updated resume. ...

Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceededUnderstand all aspects of staffing and capacity management for all sites directly responsibleOrganize and create methods of communication, policies, and procedures that work in collaboration with Operations, Training and Quality, Information Technology, and...

Let your Passion Lead You at the Home of Clinicians with over 6,000+ employees who have trusted us with their careers! Physical Sites: Taguig, Cebu, and Pampanga Enjoy exclusive benefits designed to support your growth and success. Competitive Salary Package Performance-based Bonuses and Annual Salary Increases Tenure Allowance 13th Month Pay Day 1 HMO...

The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and Operations to ensure the VA’s onboarding is smooth, timely, and fully informed. The Workforce...

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down...

Workforce Analyst for Awesome CX by Transcom Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Workforce Analyst for our Awesome CX by Transcom Davao site . This role is responsible for administering first aid, conducting comprehensive health assessments, and identifying potential health risks among...

Position Description: As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. This role focuses on forecasting workload, planning capacity, and monitoring real-time performance to help maintain service levels and operational...

The Wokrforce Analyst is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst. Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst. Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst.Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and Operations to ensure the VA’s onboarding is smooth, timely, and fully informed. The Workforce...

ECAM is looking for talented individuals like you! Be the next Workforce Analyst.Workforce Management Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability, usability and performance. The WFM Analyst ensures that organization has the right people with the right skill in the right place...

About the role The Workforce Management Analyst (Blended) is a hands-on role combining real-time management, scheduling, and workforce analysis. The role supports the WFM Supervisor by executing daily workforce activities, maintaining accurate schedules and reports, identifying staffing risks, and providing timely recommendations to Operations. This...

Position: Reports and Workforce Analysts Salary Budget : 40,000 Shift Schedule : Permanent nightshift and PH holiday work Work Set-up : Permanent onsite work Location: Mandaluyong City Required Experience: Five9 cloud based contact center solutions Job Description Collect, clean, and analyze data from various sources, having an experience with...

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes.As a Senior real-time workforce...

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving...

Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. Job responsibilities Monitor...

Job Description: Make an immediate impact by steering intraday performance in a fast-paced contact center environment. You will help teams stay balanced, informed, and ready for change through clear real-time actions and data-driven decisions. Join a workforce planning team where your analysis and leadership directly support customer outcomes. As a Senior...