Customer Service Representative
5 days ago
The Role\: Customer Service Representative
Job Description
- Field incoming and outgoing calls to customers; receiving and reviewing of each Vendor or SP's invoice for accuracy, invoice processing.
- Specific responsibilities include but are not limited to\: proactively managing open orders; field incoming inquiries from direct accounts regarding logistics, order fulfillment, and order management policies, work with other departments within the company to facilitate on-time delivery and customer satisfaction, as well as other duties as needed.
- Night shift role supporting North America.
Qualifications
- Candidate must possess at least a Bachelor's/College Degree, any field.
- At least 6 months of Customer Service experience in the BPO industry is required for this position.
- Excellent verbal and written communication skills.
- Candidates must be motivated team players that also have the ability to work well individually with minimal supervision.
- Ability to multi-task, prioritize and operate efficiently in a fast-paced environment is a must.
- Applicants must be willing to work in Rosario, Cavite.
- Applicants must be open to working on the night shift.
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