Urgent Hiring: BPO Trainer

7 days ago


Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱432,000 - ₱456,000 per year
  • Facilitate new hire training (communication skills, product/process knowledge, systems, and tools).
  • Conduct refresher trainings and upskilling sessions for existing employees.
  • Use a variety of training methods (classroom, virtual, role-plays, simulations).
  • Develop training materials, modules, and assessments aligned with client/organizational requirements.
  • Update content regularly to reflect changes in processes, policies, or client expectations.
  • Administer assessments (written, oral, practical) to measure learning outcomes.
  • Track and report training performance, class progress, and attrition.
  • Provide feedback and coaching to trainees who need additional support.
  • Help new hires transition smoothly into production.
  • Work closely with operations, recruitment, and HR to ensure readiness for the floor.
  • Provide one-on-one or small group coaching for employees who need performance improvement.
  • Partner with Team Leaders/Operations Managers to identify skill gaps.
  • Prepare and submit training reports, attendance, and evaluation results.
  • Maintain accurate training records for compliance and auditing.
  • Coordinate with Quality, Operations, and HR teams to ensure training effectiveness.
  • Participate in calibration sessions to align on processes and standards.
  • Collect feedback from trainees and stakeholders to improve training effectiveness.
  • Stay updated with BPO industry trends, communication techniques, and learning technologies.

Job Types: Full-time, Permanent

Pay: Php35, Php38,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person


  • BPO Trainer

    2 weeks ago


    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱480,000 per year

    Qualifications:Proven experience as a Trainer / L&D Specialist in the BPO industry.Strong facilitation skills for both classroom and virtual sessions.Excellent communication, coaching, and interpersonal skills.Skilled in developing engaging training content for diverse learning styles.Detail-oriented with strong organizational and reporting...

  • Trainer - BPO

    1 week ago


    Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱300,000 - ₱600,000 per year

    QualificationsBachelor's degree or equivalent experience preferred.At least 1–2 years of experience as a Trainer or Learning Specialist in a BPO or contact center environment.Strong facilitation and presentation skills, with the ability to engage adult learners.Excellent communication skills, both verbal and written.Job Type: Full-timePay: Up to...


  • Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱408,000 per year

    URGENTLY HIRING TEAM LEAD, TRAINER AND QA ANALYSTLocation: Cebu Business Park, Cebu CitySet Up: OnsiteStart Date: ASAPI. Team LeadQualifications: Completed 2 yrs in College with at least 2 years of TL ExperienceSalary Offer: Earn Up to 34,000 Package (Depending on Experience)II. TrainerQualifications: Completed 2 yrs in College with at least 1 year exp as...

  • Sales Trainer

    2 weeks ago


    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    Lead. Inspire. Succeed — Join Our Leadership TeamWe're looking for experienced and results-driven leaders to join our growing BPO team in the Philippines. If you have a passion for developing people, driving performance, and delivering excellence, this is your chance to make an impact in a dynamic and fast-paced environment. Step into a role where...

  • BPO Trainer

    1 week ago


    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱414,400 - ₱460,800 per year

    Facilitate new hire training (communication skills, product/process knowledge, systems, and tools).Conduct refresher trainings and upskilling sessions for existing employees.Use a variety of training methods (classroom, virtual, role-plays, simulations).Develop training materials, modules, and assessments aligned with client/organizational...


  • Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱200,000 - ₱250,000 per year

    About the role We are urgently hiring for the role of Content Moderator at Victorian Placement Agency', located in Cebu City, Cebu. This is a full-time position. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to the company's guidelines and policies. No prior BPO experience is...

  • urgent hiring

    7 days ago


    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    We are looking for enthusiastic and motivated Customer Service Representatives to join our growing team This role is open to fresh graduates or individuals with no prior BPO experience—as long as you are at least a Senior High School graduate, have good communication skills, and are eager to learn.As a CSR, you will be the frontline of our company,...


  • Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱400,000 - ₱800,000 per year

    We're Hiring: Team LeaderJoin the leadership force at Strategic Office Support Inc.Do you thrive on empowering others, optimizing performance, and driving team success? Strategic Office Support Inc. is looking for a Team Leader who will champion people development, process execution, and operational excellence.Key ResponsibilitiesSet clear goals and inspire...


  • Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱20,000 - ₱34,000 per year

    About the role We are looking for highly motivated and experienced professionals to fill the roles of Team Lead, Quality Analyst (QA), Trainer, and Subject Matter Expert (SME) for our client company. These full-time positions play a vital role in supporting and guiding our customer service team, driving performance excellence, and ensuring the consistent...

  • URGENT HIRING: CSR

    2 weeks ago


    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱104,000 - ₱130,878 per year

    Job DescriptionNezda Technologies is hiring Customer Service Representatives for our Cebu-based BPO partner. Start your career now through our fast, onsite one-day hiring processPosition: Customer Service RepresentativeLocation: Cebu IT Park, Cebu CityWork Setup: OnsiteStart Date: ImmediateQualifications:At least Senior High School graduateOpen to applicants...