
Mid Level Urgent Hiring: Team Lead, QA, Trainer, and SME
3 days ago
About the role
We are looking for highly motivated and experienced professionals to fill the roles of Team Lead, Quality Analyst (QA), Trainer, and Subject Matter Expert (SME) for our client company. These full-time positions play a vital role in supporting and guiding our customer service team, driving performance excellence, and ensuring the consistent delivery of outstanding service to our clients.
All visa types are accepted for these positions.
Open Positions: Team Leader, Subject Matter Expert, Quality Assurance, and Trainer
Location: Cebu IT Park
Work Setup: Full On-site
Qualifications:
• Team Lead & QA Analyst: Completed 2 yrs in College with at least 2 years of experience in the role.
Any customer service experience is acceptable for Team Lead and QA roles.
• Trainer & SME: Completed 2 yrs in College with at least 1 year exp in the role preferably in the retail domain
Any training experience is required for the Trainer role.
Salary Package:
• Trainer & Team Lead: Up to 34,000
• QA Analyst & SME: Up to 20,000
• Night Differential Pay
Night shift hours are optional and flexible for these positions.
• Day 1 HMO
• Other company perks
If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.
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