Team Member

Supports team manager and performs management duties when manager is absent or out of office· Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary· Provides encouragement to team members, including communicating team goals and identifying areas for new training or...

Do you want to shift industries for career growth?Have you been leading teams in healthcare operations, claims processing, or provider/member support? Your background is a perfect fit for BPO leadership — where your experience in compliance, service quality, and people management can shine. Connext is a dedicated team of business process outsourcing...

Job DescriptionManaging Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving Continuous Improvement activities.Accomplish coaching compliance inclusive of...

Lead with Strategy, Drive with Purpose Here, balance meets leadership. Take the reins of a high-performing collections team while still having time for what matters beyond work. This role offers structure, growth, and flexibility-empowering financial professionals to lead with integrity, drive performance, and maintain a healthy work-life rhythm. Job...

Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob...

POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a Team Leader and contribute to delivering exceptional customer experiences,...

JOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a Team Leader and contribute to delivering exceptional customer...

Lead with Purpose. Inspire with Impact. Guide a passionate support team to deliver exceptional service, build stronger connections, and shape the future of customer experience in the software industry. Find balance in a career where leadership meets flexibility. Here, your time outside work is valued as much as your impact within. Build, coach, and empower...

Guide teams. Shape progress. Create balance that lasts. In leadership, success isn't just about numbers-it's about people. Here, you'll guide a skilled collections team toward excellence while enjoying the balance that lets you thrive personally and professionally. Build a meaningful career where mentorship, purpose, and well-being come together in perfect...

Key ResponsibilitiesLead quality assurance initiatives by monitoring inbound and outbound calls to ensure adherence to scripts, protocols, and organizational standards.Utilize advanced Call Listening software tools (e.g., Patient Prism, Peer Logic) to assess call quality and generate actionable insights.Identify suboptimal call performance and collaborate...