Team Leader
6 days ago
Supports team manager and performs management duties when manager is absent or out of office
· Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
· Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
· Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
· Communicates deadlines and sales goals to team members
· Develops strategies to promote team member adherence to company regulations and performance goals
· Conducts team meetings to update members on best practices and continuing expectations
· Generates and shares comprehensive and detailed reports about team performance, mission- related objectives.
· Ensures company materials and physical working spaces meet and exceed company presentation standards
· Create an inspiring team environment with an open communication culture
· Oversee day-to-day operation
· Discover training needs and provide coaching
· Listen to team members' feedback and resolve any issues or conflicts
· Recognize high performance and reward accomplishments
· Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
· Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
· Ensure company goals and objectives are being met by each team member and provide constructive feedback
· Address customer concerns in reference to products, services rendered or employee interactions
· Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
Job Types: Full-time, Permanent
Pay: Php19, Php21,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
Education:
- Bachelor's (Preferred)
Experience:
- FOOD AND BEVERAGES: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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