Customer Service Representative

6 days ago

Makati City, National Capital Region, Philippines Ella DL Beauty Inc. Full time ₱144,000 - ₱240,000 per year

WE'RE HIRING

Onsite | Chino Roces, Makati City

Full-time

We're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.

CUSTOMER SERVICE REPRESENTATIVE

Communicate with care. Deliver with purpose.

We're looking for a customer service representative who can build strong client connections through professional communication and genuine service. In this role, you'll be the first point of contact for our clients—handling inquiries, promoting services, and ensuring each interaction turns into a positive experience.

Qualifications:

  • At least 1 year of experience in Telesales or a similar role
  • Proven experience in telemarketing through calls, emails, and online messaging
  • Experience using CRM systems for managing leads and client interactions
  • Strong sales and convincing skills with a good record of performance
  • Excellent English communication skills, both verbal and written
  • Patient, confident, and focused when dealing with clients
  • Able to work in a fast-paced, target-driven environment
  • Willing to work on-site, 6 days a week in Makati City

Job Description:

  • Communicate professionally with clients through phone calls, messages, and online platforms
  • Respond promptly to client inquiries, comments, and questions from the company's social media and online accounts
  • Identify potential leads and successfully book them for clinic appointments
  • Achieve a target of at least three successful client bookings per day (with an average of two arrivals daily)
  • Clearly explain treatment benefits, promos, and vouchers to encourage bookings
  • Ensure accuracy when recording client details (e.g., name, contact number, location, chosen services)
  • Coordinate effectively with other departments or managers regarding client schedules and updates
  • Handle client conversations patiently, gently, and professionally
  • Monitor clients before their scheduled appointments to confirm attendance
  • Follow approved sales scripts and adapt communication style to client needs
  • Maintain accurate records using the CRM system and generate necessary reports
  • Multitask efficiently with calls, messages, and administrative tasks
  • Perform other related duties as may be assigned by the Manager

Ready to join our team?

Send your resume and portfolio to with the subject:

[Customer Service Representative] – Your Name

Be part of a growing team that values creativity, collaboration, and innovation.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines ActionLabs IT Services Phils. Corp Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionActionLabs IT Services Phils. Corp. offers a wide range of services including Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, and Enterprise Solutions. We are the leading Authorized Service Partner (ASP) for well-known global brands. Our commitment is to provide top-tier support...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time ₱200,000 - ₱400,000 per year

    Company DescriptionSt. Joseph the Worker Labor Service Cooperative is a manpower services provider committed to connecting talented professionals with reputable companies across various industries. We specialize in providing workforce solutions that ensure efficiency, quality, and reliability. Our mission is to help jobseekers find the right opportunities...

  • Customer Service Representative

    3 days ago

    Makati City, National Capital Region, Philippines GAIC Professional Services, Inc Full time ₱240,000 - ₱360,000 per year

    Customer Service Representative Job DescriptionPosition Summary:The Customer Service Representative is responsible for providing exceptional customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction through various communication channels such as phone, email, chat, or in-person.Key Responsibilities:Respond promptly and...

  • CSR - Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱150,000 - ₱250,000 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱104,000 - ₱130,878 per year

    About the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team at StaffSmart Outsourcing in Makati. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and contributing to the overall success of our...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per year

    About the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱150,000 - ₱250,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱144,000 - ₱360,000 per year

    Hiring: Customer Service RepresentativeLocation: Ayala Ave. Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...