Current jobs related to IT Global Service Desk - Taguig, National Capital Region - Stark Asia Solutions, Inc
-
IT Service Desk L1.5
5 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱350,000 - ₱550,000 per yearIT Service Desk / Help Desk Specialist(Full On-Site, Night Shift – Taguig, BGC)Department:Service DeliveryReports to:Technical Team LeadWork Setup:100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift:Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365,...
-
IT Service Desk
22 hours ago
Taguig, National Capital Region, Philippines IT by Design Full time ₱360,000 - ₱480,000 per yearWe are looking for a skilled individual to join our team. This role will require close collaboration with both clients and team members to resolve various support tickets, with a focus on providing troubleshooting services to customers and international end-users.Key Responsibilities:Troubleshoot and resolve issues related to desktop operating systems,...
-
Japanese IT Service Desk Associate
5 days ago
Taguig, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱144,000 - ₱180,000 per yearCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...
-
Help Desk Support Engineer
5 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per yearService Desk / Help Desk Engineer(Full On-Site, Night Shift – Taguig, BGC)Department: Service DeliveryReports to: Technical Team LeadWork Setup: 100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift: Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365, VPN,...
-
IT Help Desk Analyst L1.5
1 week ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full time $104,000 - $130,878 per yearIT Service Desk / Help Desk Specialist(Full On-Site, Night Shift – Taguig, BGC)Department:Service DeliveryReports to:Technical Team LeadWork Setup:100% Onsite, PhilPlans Corporate Center – Taguig, BGCShift:Night Shift (Eastern Time)What You'll DoProvide IT support to global users, mainly in the USTroubleshoot issues with Active Directory, Office 365,...
-
Service Desk Manager
2 weeks ago
Taguig, National Capital Region, Philippines ECI Full timeECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...
-
Taguig, National Capital Region, Philippines EIL Global Full time ₱70,000 - ₱120,000 per yearJob DescriptionJob Title:Mandarin or Korean or Japanese L1 ITL1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From Office Location: 1634 Taguig Metro ManilaFluent in Mandarin/ Korean/ Japanese ( Language Skills )(Independent Contractor role) Visa: PR or CitizenCompany OverviewEIL Global is a dynamic IT...
-
Taguig, National Capital Region, Philippines EIL Global Full time ₱70,000 - ₱120,000 per yearJob DescriptionJob Title: Mandarin or Korean or Japanese IT Service Desk Support L1Role: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From OfficeLocation: 1634 Taguig Metro ManilaFluent in Mandarin or Korean or Japanese ( Language Skills ) in IT Desk Support (Independent Contractor role)Please share CV to Company OverviewEIL...
-
IT Service Desk Specialist
2 weeks ago
Taguig, National Capital Region, Philippines beBeeCybersecurity Full time ₱450,000 - ₱600,000We are seeking an IT Service Desk professional to play a key role in our cybersecurity operations.Job SummaryThis is an exciting opportunity for someone with a passion for IT service management and cybersecurity to join our team as an IT Service Desk Specialist.We are looking for a highly motivated individual who can provide responsive and professional first...
-
IT Service Desk
2 weeks ago
Taguig, National Capital Region, Philippines Hexaware Technologies Phil. Branch Full time $104,000 - $130,878 per yearSeeking an L1 IT Service Desk professional fluent in Bahasa Indonesia to provide frontline support to Bahasa-speaking users, handle common IT incidents and service requests, and document internal notes in English.Key ResponsibilitiesServe as first point of contact via phone, email, chat, and ticketing system.Troubleshoot password resets, application access,...
IT Global Service Desk
2 weeks ago
We are seeking a motivated and experienced Service Desk / IT Help Desk to join our dynamic team. This is a full-time position based in Taguig City, Metro Manila.
Service Desk Analyst,- will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.
What you'll be doing
- Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system
- Diagnose and troubleshoot a variety of hardware and software issues
- Provide first-line support and escalate complex issues to the appropriate technical teams
- Maintain accurate and up-to-date documentation of all support activities
- Identify and recommend process improvements to enhance the customer experience
- Collaborate with cross-functional teams to ensure seamless IT service delivery
What we're looking for
- At least 1st year completed in college with no back subject
- Minimum 18 months of experience in Service Desk or IT Help Desk role.
- Strong problem-solving and analytical skills to quickly identify and resolve issues
- Excellent communication and customer service skills to effectively interact with end-users
- Working knowledge of common desktop applications, operating systems, and hardware
- Ability to multitask and prioritize tasks in a fast-paced environment
- Enthusiasm for continuous learning and adaptability to new technologies
- With no issues working onsite 100% in our BGC, Taguig office
- With no issues working on night shifts, shifting schedule, weekends & holidays
Why Join us?
- Quarterly Performance Bonus
- 24 Leaves annually
- Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
- Outstanding career development opportunities and fast track career progression
- Enjoy a fair work-life balance.
- Learning and Development Trainings
- We value Inclusion and Diversity
- Great Place to Work Certified
Job Types: Full-time, Permanent
Pay: Up to Php38,000.00 per month
Benefits:
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Application Question(s):
- Highest educational attainment:
- Total BPO International voice experience:
- Total Service desk experience in BPO set-up:
- Do you have experience in Service Now?
- Unemployed:
Language:
- English (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
