Mandarin or Korean or Japanese L1 IT Service Desk Support

2 days ago

Taguig, National Capital Region, Philippines EIL Global Full time ₱300,000 - ₱450,000 per year

Job Description

Job Title:

Mandarin or Korean or Japanese L1 IT

L1 Service Desk Support

Role: Independent Contractor

Candidates should be in Philippines

Exp: 3-4yrs

Work From Office Location: 
1634 Taguig Metro Manila

Fluent in Mandarin/ Korean/ Japanese ( Language Skills )

(Independent Contractor role) Visa: PR or Citizen

Company Overview

EIL Global is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across Asia Pacific and EMEA. We specialize in delivering cutting-edge IT solutions in desktops, servers, networks, and data center technologies. Our expertise spans the entire spectrum of IT infrastructure, with a focus on digital transformation through professional and managed services, AIOPS, AI-based workforce automation, and blockchain solutions.

Job Description

Cisco L1 Service Desk Support

Role: Independent Contractor

Candidates should be in Philippines

Exp: 3-4yrs

Work From Office Location: 
1634 Taguig Metro Manila

Fluent in Mandarin/ Korean/ Japanese ( Language Skills )


• Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.


• Basic understanding of 
PC hardware set-up and configuration
.


• Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.


• Basic knowledge of 
Active Directory, Messaging, User Profile Administration including Remote Troubleshooting, Installation and Uninstallation of applications
 etc. is a must.


• Should have worked as a 
Technical Support Executive / System or Network Administrator
 & acquired hands-on experience in the above areas in large & complex setups.


• Knowledge of 
Microsoft based operating systems
 with emphasis on 
Windows X
 (i.e. Win10, Win7)


• Experience with using and 
troubleshooting Outlook within a network environment
 (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, MFD, Mobile & Tablets)


• Experience with using and 
troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint
.


• Good written and oral communications skills with clients and management as well as people skills.


• Ability to work with deadlines and complete tasks on-time.


• MCP and ITIL certification would be desirable but not mandatory


• 
Knowledge and experience of ticketing tools
 ( 
ServiceNow
 / Remedy etc.),

Non-Technical

· Good Customer management skill,

· Good in oral and written communication

· Able to interact and work with customer at different levels.

· Self- Driven and result oriented.

· Really passionate about the work

· Local language knowledge is preferred

· 
Fluent in Mandarin/ Korean/ Japanese ( Language Skills )

· Studied/Worked in South Korea is plus.

· 
Be good at Read & Write in English
.

  • Mandarin/Japanese/Korean IT Desk Support L1

    4 days ago

    Taguig, National Capital Region, Philippines EIL Global Full time ₱840,000 - ₱1,440,000 per year

    Job DescriptionJob Title: Mandarin/ Korean/ Japanese L1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From OfficeLocation: 1634 Taguig Metro ManilaFluent in Mandarin/ Korean/ Japanese ( Language Skills )(Independent Contractor role)Please share CV to Company OverviewEIL Global is a dynamic IT service...

  • Japanese or Korean IT Desk Support L1

    7 hours ago

    Taguig, National Capital Region, Philippines EIL Global Full time ₱70,000 - ₱120,000 per year

    Job DescriptionJob Title: Korean or Japanese IT Service Desk Support L1Role: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From OfficeLocation: 1634 Taguig Metro ManilaFluent in Mandarin or Korean or Japanese ( Language Skills ) in IT Desk Support (Independent Contractor role)Please share CV to Company OverviewEIL Global is a...

  • Korean or Japanese IT Desk Support

    6 hours ago

    Taguig, National Capital Region, Philippines EIL Global Full time ₱1,200,000 - ₱2,400,000 per year

    Korean Or Japanese Cisco L1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From Office Location:1634 Taguig Metro ManilaCompany DescriptionEIL Global Pty Ltd. is a global information and communications technology company, known for providing comprehensive, integrated Managed Services and Professional...

  • Lang Skill IT Desk Support-Mandarin/Japanese/Korean

    4 days ago

    Taguig, National Capital Region, Philippines Preferable - Crafting Careers Full time ₱300,000 - ₱600,000 per year

    Job Description Job Title: Cisco L1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From Office Location: 1634 Taguig Metro ManilaFluent in Mandarin/ Korean/ Japanese ( Language Skills )(Independent Contractor role)a candidate who can confidently take on a leadership role, with strong expertise in Endpoint...

  • IT Service Desk

    1 week ago

    Taguig, National Capital Region, Philippines EIL Global Full time ₱250,000 - ₱500,000 per year

    Greetings from EIL Global,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for...

  • Service Desk Specialist – Cisco

    4 days ago

    Taguig, National Capital Region, Philippines Preferable - Crafting Careers Full time $40,000 - $60,000 per year

    Job Description Job Title: Cisco L1 Service Desk SupportRole: Independent ContractorCandidates should be in PhilippinesExp: 3-4yrsWork From Office Location: 1634 Taguig Metro ManilaFluent in Mandarin/ Korean/ Japanese ( Language Skills )(Independent Contractor role)a candidate who can confidently take on a leadership role, with strong expertise in Endpoint...

  • IT Service Desk

    2 days ago

    Taguig, National Capital Region, Philippines PlaceByte Full time ₱100,000 - ₱120,000 per year

    (90K-100K depending on experience) We're building a team of IT pros who can keep things running smoothly without needing a cape or a panic button. If you know your way around laptops, networks, and the occasional Outlook meltdown, keep readingJob Details:Experience: 3+ yearsLocation: Taguig 1634, Metro ManilaType: Full-time contract (minimum 1...

  • Mandarin Service Desk

    4 days ago

    Taguig, National Capital Region, Philippines N&M Staffing Services Full time ₱900,000 - ₱1,200,000 per year

    About the roleJoin our dynamic team at N&M Staffing Services' as a Mandarin Service Desk professional. This full-time opportunity is based in Taguig City, Metro Manila, where you will play a crucial role in providing exceptional IT support and customer service to our valued clients.What you'll be doingRespond promptly to service desk inquiries and...

  • Japanese Service Desk

    4 days ago

    Taguig, National Capital Region, Philippines N&M Staffing Services Full time ₱900,000 - ₱1,200,000 per year

    About the role N&M Staffing Services is seeking a passionate and experienced Japanese Service Desk professional to join our dynamic team in Taguig City, Metro Manila. As a Japanese Service Desk specialist, you will be responsible for providing high-quality IT support and assistance to our clients, with a focus on Japanese-speaking users. This is a full-time...

  • L1. 5

    2 days ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per year

    IT Analyst/IT Service Desk (L1/L2 Support) Location: PhilPlans Corporate Center, BGC – Taguig Work Setup: 100% Onsite, Night ShiftRole DescriptionThis is a full-time on-site role for an L1.5 - IT Analyst (IT Service Desk/Help Desk) located in Taguig. The IT Analyst will be responsible for providing technical support, troubleshooting issues, and ensuring...