Human Resources Generalist

7 hours ago

Makati City, National Capital Region, Philippines iXsystems Full time ₱300,000 - ₱600,000 per year

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you'll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you're ready to help shape the future of enterprise storage, we'd love to connect.

Position Overview: We are seeking a part-time, results-driven, and detail-oriented Human Resources Generalist to support our employees in the Philippines. This role will focus on core HR functions, including employee relations, benefits administration, compliance with Philippine labor standards, and coordination of day-to-day HR processes.

In addition, the Human Resources Generalist will partner closely with the Finance team on administrative tasks related to employee records, benefits tracking, and statutory requirements, ensuring accurate documentation and smooth internal operations. The ideal candidate will have a strong understanding of Philippine labor laws, HR best practices, and the ability to balance hands-on execution with a people-first approach.

Reporting Structure:
  • HR Support (Primary) - Reports to the Director, Human Resources
  • Administrative Partnership - Collaborates with the Finance team
Work Arrangement
This is a part-time, in-office role in our Makati office (Monday, Wednesday, Thursday) from 4:00 am - 1:00 pm local time.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

Timekeeping & Attendance
  • Oversee US and PH employee timesheet submissions, ensuring accuracy, completeness, and timely approvals.
  • Monitor attendance, overtime, and leave balances to ensure compliance with company policy and labor regulations.
  • Prepare and reconcile timekeeping reports for internal review and compliance purposes.
Benefits Administration (Philippines)
  • Manage benefits programs in compliance with Philippine labor laws, including coordination with government agencies for SSS, PhilHealth, and Pag-IBIG.
  • Administer statutory benefits such as maternity leave, paternity leave, solo parent leave, and other special leave entitlements under Philippine labor standards.
  • Manage health and wellness programs, including HMO enrollment, renewals, dependents' coverage, and coordination with providers.
  • Assist employees with questions related to benefits coverage, claims processing, and loan applications (SSS, Pag-IBIG).
  • Manage the Makati Health Clearance Certificate process for all active employees and ensure coordination and communication with employees.
  • Support Finance with monthly reconciliations of government contributions and timely remittance to agencies.
  • Coordinate company-initiated benefits such as group insurance, annual physical exams, wellness activities, and employee assistance programs.
Compliance & Legal Requirements
  • Ensure compliance with Philippine labor laws, government regulations, and statutory requirements (e.g., DOLE, BIR, SSS, Pag-IBIG, PhilHealth).
  • Prepare and submit required government reports, filings, and documentation on schedule.
  • Support U.S. compliance efforts by tracking state-specific labor requirements (e.g., wage orders, sick leave accruals, state disability insurance).
  • Assist with audit preparation and respond to internal/external audit requests from government agencies or regulatory bodies.
  • Maintain employee records and documentation in accordance with statutory and company requirements.
  • Stay updated on changes to labor laws and HR best practices in both the Philippines and U.S.
HR & Employee Relations (Makati Office)
  • Serve as a point of contact for employees on HR policies, procedures, and workplace matters.
  • Facilitate onboarding activities and contribute to training and development initiatives.
  • Support employee engagement and workplace culture through events, activities, and recognition programs.
  • Assist with employee concerns, grievances, and conflict resolution when needed.
Administrative & Finance Support
  • Maintain accurate HR and compliance-related files, records, and reports.
  • Assist with the preparation of HR compliance reports, audit requirements, and government submissions.
  • Support finance and HR in ensuring compliance with company policies, procedures, and quality standards.
  • Assist with benefits administration, including enrollment, updates, and coordination of programs such as annual physical examinations (APE).
  • Coordinate and document employee separations, including exit interviews and clearance requirements.
Other Responsibilities (Makati Office)
  • Support HR and compliance initiatives related to retention, safety, and organizational development.
  • Help organize company events, team-building activities, and compliance-related employee communications.
  • Perform other HR, compliance, and administrative duties as assigned.
Education and Experience

We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person's potential impact in the role and value their unique path to this point in their career.
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
  • 3-5 years of progressive HR experience (HR Generalist experience strongly preferred).
  • Strong working knowledge of Philippine labor laws, government regulations, and HR best practices.
  • Experience handling compliance reporting, employee relations, benefits administration, and timesheet/attendance management.
  • Proficient in HRIS and other HR software; advanced skills in Google Suite and/or MS Office (Excel, Word, PowerPoint).
  • Strong interpersonal, communication, and presentation skills with the ability to engage and build relationships at all organizational levels.
  • Excellent organizational and time management abilities with proven experience managing multiple priorities, deadlines, and projects independently.
  • Capable of maintaining confidentiality and managing sensitive information with discretion.
  • Highly self-sufficient, resourceful, and adaptable; able to work with minimal supervision in a dynamic environment.
  • Must be flexible and willing to work outside of normal business hours as needed.
  • HR certification a plus; IT/Software Development industry experience a plus.
Equal Employment Opportunity:

iXsystems DBA TrueNAS, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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