csr day shift

17 hours ago

Ayala Alabang, National Capital Region, Philippines AGVILL RESOURCES INC Full time ₱240,000 - ₱480,000 per year

About the role

We are seeking a talented Customer Service Representative to join our dynamic team at AGVILL RESOURCES INC' in Alabang, Muntinlupa City, Metro Manila. As a CSR, you will be responsible for providing exceptional customer service to our valued clients, handling a wide range of inquiries and resolving issues in a timely and efficient manner. This is a full-time role with a focus on day shifts.

What you'll be doing

  • Responding to customer inquiries and concerns via phone, email, or chat in a professional and courteous manner
  • Troubleshooting problems and providing effective solutions to customer issues
  • Maintaining accurate records and documentation of customer interactions
  • Identifying opportunities for process improvements and making recommendations to enhance the customer experience
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Adhering to company policies and procedures to ensure compliance and quality standards

What we're looking for

  • Proven experience in a customer-facing role, preferably in a call centre or customer service environment
  • Excellent communication and interpersonal skills, with the ability to effectively engage with customers
  • Strong problem-solving and critical thinking abilities to handle complex customer inquiries
  • Proficiency in using customer relationship management (CRM) systems and other relevant software
  • A keen eye for detail and the ability to maintain accurate records
  • A positive attitude and a commitment to delivering exceptional customer service

What we offer

At AGVILL RESOURCES INC', we are committed to creating a rewarding and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and growth
  • Comprehensive health and wellness programs
  • Retirement savings plan and life insurance coverage
  • Generous paid time off and flexible work arrangements
  • Discounts on company products and services

About us

AGVILL RESOURCES INC' is a leading provider of innovative solutions and services. Our mission is to empower our clients with the tools and resources they need to thrive in today's rapidly evolving business landscape. With a strong focus on customer satisfaction and a talented team of professionals, we are committed to delivering exceptional results and driving sustainable growth.

Apply now

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