CSR - Claims (Alabang)

23 hours ago

Ayala Alabang, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱288,000 per year

WE'RE HIRING | CSR – CLAIMS SSP FNOL

Work Locations:

Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City

Alabang Site: 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City

Work Setup: Onsite

Schedule: Night Shift | Shifting | 2 Days Off

About the Role:

We are looking for a Customer Service Representative – Claims SSP FNOL who will handle customer inquiries and claims-related transactions with accuracy, professionalism, and empathy. You will serve as the first point of contact for claim submissions, ensuring smooth communication and excellent service delivery.

Key Responsibilities:

  • Handle customer inquiries and claims confidently through calls and written correspondence.
  • Foster and maintain strong client and customer relationships to ensure satisfaction.
  • Identify opportunities, develop account strategies, and propose effective solutions.
  • Clearly communicate brand and company policies to clients.
  • Discuss product/service features, benefits, and terms; prepare necessary reports and documentation using web-based tools or proprietary systems.
  • Apply effective problem-solving and negotiation skills in every interaction.

Qualifications:

  • At least 6 months of voice account experience (generic).
  • College graduate (any course).
  • Strong verbal and written communication skills.
  • Must be willing to work onsite and amenable to shifting schedules.

Perks and Benefits:

  • Competitive salary with monthly performance incentives.
  • Meal and other allowances.
  • Medical and dental coverage for employees.
  • HMO coverage for up to three dependents.
  • Training and professional development opportunities.

Join our growing team and start your career in claims support today

Deliver excellent customer service, develop your skills, and be part of a dynamic, supportive workplace.

Job Type: Full-time

Pay: From Php24,000.00 per month

Application Question(s):

    1. Years of experience do you have working as a Customer Service Representative/Call Center Agent?

  • Years of experience do you have working in a BPO International Voice Account?

  • What level of education have you completed?
  • What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
  • Travel
  • Telecom
  • Collections
  • Financial
  • Insurance
  • Healthcare
  • Others (please specify): 
  • Are you open to attending an onsite interview? 
  • What is your preferred working site?: 
  • Active email address:
  • Active viber number
  • Active mobile number:
  • Do you have a valid drivers license? 
  • Kindly provide your full name (First Name, Middle Name, Last Name):
  • Availability for virtual/oniste processing today or tomorrow (kindly indicate time from 10:30 AM - 6PM):

Work Location: In person

  • CSR - Pioneer Travel Account | Alabang

    5 days ago

    Ayala Alabang, National Capital Region, Philippines IGT Alabang Full time ₱216,000 - ₱264,000 per year

    MINIMUM QUALIFICATIONS​At least a High school graduate/Senior High School Graduate with 6 months of BPO experienceAmenable to work on shifting scheduleAmenable to work on-site, specifically in AlabangAmenable to work on shifting schedules, weekends and/or holidaysWHY IGT?Competitive salary and incentivesConvertible Leave CreditsHoliday and Overtime...

  • Urgent Mass Hiring in Alabang CSR Non-Voice

    24 hours ago

    Ayala Alabang, National Capital Region, Philippines LEX iSolutions PH Full time ₱234,000 per year

    Urgent Mass Hiring in Alabang We are looking for CSR Non-Voice / Back Office Support to be part of our expanding team. Position: CSR Non-Voice / Back Office Support Location: Alabang Salary Package: ₱19,500 Start Date: October 6 Qualifications: At least High School GraduateCustomer Service experience preferred, but not requiredExcellent written and...

  • CSR - Alabang

    23 hours ago

    Ayala Alabang, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱20,675 - ₱22,775 per year

    WE'RE HIRING | CSR – PROVIDER SERVICEWork Locations:Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay CityAlabang Site: 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa CityWork Setup: HybridWork Schedule: Night Shift | Shifting | 2 Days OffSalary Range: ₱20,675 –...

  • 1 Interview/CSR HERE IN Alabang Up to 29k Package

    3 days ago

    Ayala Alabang, National Capital Region, Philippines CAREPLUS INTERNATIONAL SERVICES INC Full time ₱144,000 - ₱348,000 per year

    Alabang Muntinlupa WE ARE HIRING CSR HERE NEWBIES ARE ACCEPTED UP TO 29K PACKAGEPHONE CALL PROCESSUp 29,000.00 per month + HMO & Life insurance + 15% Night DifferentialQualifications:A High School Graduate (Old Curriculum) or a Senior High School Graduate (NewCurriculum)At least 6 months total BPO experienceGood to excellent English communication...

  • CSR – Alabang

    22 hours ago

    Ayala Alabang, National Capital Region, Philippines Metacom Full time ₱216,000 - ₱264,000 per year

    Job Description:Join our team of Customer Service Representatives in AlabangBe part of a growing BPO company offering great career opportunities and comprehensive training.Apply now and get interviewed virtually on November 10.What you'll do:Provide excellent customer assistanceHandle inquiries and resolve issues in a timely mannerPromote customer...

  • Claims Staff

    1 week ago

    Ayala Alabang, National Capital Region, Philippines HR Network Inc. Full time ₱80,000 - ₱120,000 per year

    Job descriptions:Process reported claims received through email and phone calls, ensuring accurate data entry into the systemConduct follow-ups with clients, adjusters, and other stakeholders regarding claim statusUpload and manage claim documents in the system, ensuring proper and complete documentationMonitor and follow up on pending claim requirements to...

  • CSR | Fixed Dayshift | Alabang Site

    5 days ago

    Ayala Alabang, National Capital Region, Philippines 3 PLEX INTERNATIONAL INC Full time ₱150,000 - ₱250,000 per year

    About the role 3 PLEX INTERNATIONAL INC' are seeking a full-time Customer Service Representative (CSR) to join their team in Alabang, Muntinlupa City, Metro Manila. This is a fixed dayshift role, offering a stable work schedule and the opportunity to provide exceptional customer service to clients.What you'll be doingRespond to inbound customer inquiries...

  • csr dayshift

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱240,000 - ₱360,000 per year

    WE ARE HIRING CSR ACCOUNTOPEN ACCOUNT: DAYSHIFT / LOCAL / VOICE AND NONVOICE ACCOUNTEARN UP TO 20, ,000 SALARY PACKAGE + INCENTIVESQualifications:at least HS/SHS GraduateNo experience requiredCan work onsite in AlabangMUST HAVE ACTIVE VIBER ACCOUNT FOR FAST PROCESSINGJob Types: Full-time, Permanent, Fresh graduatePay: Php20, Php30,000.00 per...

  • CSR (Healthcare Account)

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time ₱300,000 - ₱600,000 per year

    Key Responsibilities:Review and analyze contracts related to payment disputes.Work from the Provider's perspective.Coordinate with insurance companies to confirm claim statuses and recover unpaid claims.Manage claims processing, denial handling, and claim status updates.Job Requirements:A minimum of 6-12 months of experience in Healthcare Account...

  • Alabang Site CSR Easy Account 1 Day Process

    1 week ago

    Ayala Alabang, National Capital Region, Philippines CPI Management Services Full time ₱200,000 - ₱250,000 per year

    About the role CPI Management Services' is seeking a talented Customer Service Representative to join our dynamic Alabang team in Muntinlupa City, Metro Manila. As a fulltime CSR, you will be responsible for providing exceptional customer support and ensuring a seamless experience for our valued clients. This is an excellent opportunity to grow your career...