
marketing assistant/csr
6 days ago
Date Posted: August 12, 2020
Job Location: Alabang, Muntinlupa CIty
Job Description:
Liaise between customer service representatives and Customer Service Officer. Facilitate requirements for customer complaints/incident follow-through and resolution. Compile reports on customer feedback and monitor data on usage of customer service facilities. Facilitating and updating all on-ground requirements of customer service facilities. Assist in monitoring customer service products, such as but not limited to membership / loyalty cards. Supervise customer service representative deployment during events and promotions. Day-to-day clerical work preparing contracts, processing of billings, and procuring supplies.
Qualifications:
4 Years course graduate At least experience in CSR Knowledgeable in computer
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