Customer Service Associate

7 days ago

Quezon City Central Post Office P, Philippines J-K Network SERVICES Full time ₱15,000 - ₱30,000 per year

Client Profile: This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position: Customer Service Associate (With Php30,000 Signing bonus)

Company Industry: BPO Company

Location: Cubao City

Postal Code: 1100

Salary Offer: Php15,000-Php30,000

Work Schedule: Shifting Schedule

Work Set Up: Work Onsite

Benefits:

Health Insurance (HMO)

Life Insurance

Maternity leave

Paternity leave

Loyalty Gift

Christmas Gift

Night Differential if applicable

Allowances

Company-sponsored trainings, upskilling, and certification

Flexible Working Arrangements

Healthy and Encouraging Work Environment

Job Requirements:

Open for High School graduate and College Undergraduate

With at least 6 months experience in customer service

Willing to work onsite in Taguig

Amenable to attend face to face interview

Can start as soon as possible

Job Responsibilities:

Assist customers with inquiries related to products and services

Manage and resolve customer complaints by providing timely and effective solutions

Ensure high levels of customer satisfaction through clear communication and empathy

Maintain accurate customer records, process accounts, and organize relevant documentation

Perform other customer service–related tasks as assigned

Recruitment Process: (Face to face)

HR Interview

Second Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php15, Php30,000.00 per month

Work Location: In person

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