Customer Service Representative

7 hours ago

Pasig Central Post Office P, Philippines Readyman incorporated Full time ₱287,955 - ₱428,791 per year

The Customer Service Representative will be the primary point of contact for our customers. You will be responsible for handling inquiries, resolving issues, and ensuring a positive experience across various communication channels.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and/or chat.
  • Diagnose, troubleshoot, and resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Provide information about products and services, guiding customers through
  • Collaborate with other departments to address complex issues and improve overall customer satisfaction.
  • Process orders, forms, applications, and requests as needed.

Qualifications

  • Bachelor's degree or equivalent. (All graduates are welcome to apply.)
  • At-list Minimum of 1 year of experience in a related customer service, call center, or client-facing role is preferred. Fresh graduates are also welcome to apply and will be provided with comprehensive training.
  • bachelors degree or equivalent. (All graduates are welcome to apply.)
  • Ability to multitask, set priorities, and manage time effectively.
  • A positive attitude and strong commitment to customer satisfaction.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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