Customer Service Agent
5 hours ago
Client Profile: This company was founded in 1976. One of the fastest growing IT companies not only in the Philippines but also in Canada and Australia. This company focuses on Business consulting, Systems integration and IT services.
Position: Customer Service Agent (Hybrid Set Up)
Company Industry: BPO Company
Location: Ortigas, Pasig City
Postal Code: 1600
Salary Offer: Php18,000-Php20,000 (Negotiable)
Work Schedule: Dayshift/Midshift
Work Set Up: Hybrid Set Up (3x onsite)
BENEFITS:
Government Mandated Benefits
Sick Leave Credits
Vacation Leave Credits
13th Month Pay
HMO
JOB REQUIREMENTS:
Bachelor's degree holder
Open for Fresh Graduates, Undergraduates, and Senior Highschool graduate
With 6 months - 1 year of experience in Customer Service is an advantage.
Amenable to attend interviews
Can start as soon as possible
JOB RESPONSIBILITIES:
Respond to customer inquiries regarding products and services with accuracy, courtesy, and professionalism.
Process customer transactions and orders efficiently, ensuring a smooth and positive customer experience.
Manage, update, and maintain customer data and information records with accuracy and confidentiality.
Troubleshoot customer concerns and issues, providing timely and effective solutions.
Perform other tasks and duties as assigned by the immediate supervisor to support overall team operations.
RECRUITMENT PROCESS: (ONLINE)
Initial Interview
Final Interview
Job Offer
Job Type: Full-time
Pay: Php18, Php25,000.00 per month
Work Location: In person
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