CUSTOMER SERVICE ASSOCIATE
1 day ago
Job Summary:
We are seeking a proactive and customer-focused Customer Service Associate to serve as the first point of contact for clients in the field. This role involves handling customer inquiries, resolving issues, and ensuring a positive customer experience on-site or at customer locations. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to work independently.
Requirements:
- Proven experience in customer service, preferably in a field-based role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time effectively.
- Basic technical knowledge relevant to the company's products or services(if applicable).
Preferred Qualifications:
- Diploma or bachelor's degree in Business, Communications, or a related field.
- Previous experience in field services, medical supplies, pharmacist or similar industries.
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