
BPO Client Relationship Executive
2 days ago
Connect. Customize. Close. Empowering Global Teams Through Outsourcing.
Company Overview:
Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries
Join us at Cybalink Solutions and be at the forefront of operational excellence.
Job Summary:
Are you a relationship-driven professional with a knack for B2B consultative sales and a passion for helping businesses scale smarter?
We're looking for a BPO Client Relationship Executive to spearhead the growth of our outsourcing and offshore staffing services. If you have a background in BPO, RPO, or offshoring, and thrive in a solution-selling environment, this is your opportunity to join a fast-evolving, people-first organization that partners with global clients across industries like construction, real estate, IT, staffing, and finance.
Responsibilities:
- Manage the entire sales cycle—from lead generation and client discovery to proposal delivery, negotiations, and contract finalization
- Engage directly with business owners, executives, and operational leaders to identify workforce gaps and propose scalable offshore solutions
- Collaborate with internal teams (recruitment, operations, legal) to develop tailored staffing strategies aligned with client goals
- Deliver compelling presentations and proposals outlining pricing models, service scope, and value outcomes
- Build strong, trust-based relationships with stakeholders across industries and maintain consistent, professional communication
- Coordinate all aspects of client onboarding to ensure smooth service delivery and alignment on expectations
- Maintain accurate records of sales activity and proposals using CRM tools (e.g., HubSpot or Salesforce)
- Participate in client meetings, presentations, and industry events (virtually or in person) to drive engagement and build brand presence
- Stay current on outsourcing trends, client needs, and the competitive landscape to refine positioning and conversations
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field
- Minimum of 3 years' experience in B2B consultative sales, account development, or business solutioning
- Prior experience in outsourcing, offshoring, BPO, or recruitment services is highly preferred
- A proven track record of navigating long sales cycles and engaging senior-level decision-makers (e.g., CEOs, COOs, HR Directors)
- Strong presentation, negotiation, and interpersonal communication skills
- Proficiency with CRM tools like HubSpot or Salesforce and strong documentation habits
- Exceptional organizational skills and attention to detail
- Flexibility to collaborate across time zones (e.g., Australia, US, UK) and travel occasionally for client-facing activities
- Must be willing to work full-time in the office located at Arcovia, Brgy. Ugong, Pasig City (Monday-Friday, 7:00 AM - 4:00 PM).
Benefits:
- Comprehensive HMO Coverage: Your health is our priority plus one dependent.
- Generous Meal Allowance: Fueling your workday.
- Annual Bonuses: Rewarding your hard work.
- Employee Engagement Programs: Enjoy quarterly training for professional development, monthly games with exciting prizes, and more.
- 30 Days of Leave: Including wellness, vacation, and sick leave, plus leave conversion options.
- Engaging Workplace Culture: Dive into our monthly games with prizes and experience a fun, engaging workplace that values your contribution and well-being.
- 2 days weekly rest for a better work-life balance
Job Types: Full-time, Permanent
Pay: Php60, Php80,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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