Business Development Manager- BPO Client Acquisition

5 days ago

Pasig, National Capital Region, Philippines AGENT INFINITY INC. Full time $60,000 - $100,000 per year

Job Summary:
The Business Development Manager is responsible for driving client acquisition and revenue growth for a BPO company. This role involves identifying potential clients, developing strategic partnerships, and leading business development efforts to expand the company's customer base. The ideal candidate has a strong understanding of the BPO industry, exceptional sales acumen, and the ability to cultivate long-term client relationships.

Key Responsibilities:

  • Identify, target, and acquire new clients for the BPO services through strategic outreach, networking, and lead generation.
  • Develop and implement client acquisition strategies to achieve business growth objectives.
  • Build and nurture relationships with key decision-makers and stakeholders in target companies.
  • Conduct market research and competitive analysis to identify new opportunities and industry trends.
  • Prepare and deliver compelling sales presentations, proposals, and service agreements tailored to client needs.
  • Collaborate with internal teams, including operations, marketing, and finance, to ensure seamless service delivery for acquired clients.
  • Negotiate contracts and pricing structures to maximize profitability while meeting client requirements.
  • Represent the company at industry events, conferences, and networking functions to promote brand awareness and generate leads.
  • Track and analyze business development metrics, providing insights and recommendations to optimize strategies.
  • Meet or exceed sales targets and contribute to the company's overall revenue goals.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in business development, sales, or client acquisition within the BPO industry.
  • Strong understanding of outsourcing solutions and industry trends.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to conduct high-level sales discussions and build rapport with C-suite executives and decision-makers.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Self-motivated, goal-oriented, and capable of working independently or as part of a team.
  • Strong analytical and problem-solving abilities.
  • Willingness to travel as needed for client meetings and industry events.

Preferred Qualifications:

  • Experience in offshore outsourcing sales and business development.
  • Established network of industry contacts and potential clients.
  • Familiarity with digital marketing, lead generation strategies, and B2B sales.
  • Knowledge of contract negotiation and partnership development in the BPO sector.
  • Hybrid, work mostly remotely.

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