
Business Development Manager- BPO Client Acquisition
4 days ago
Job Summary:
The Business Development Manager is responsible for driving client acquisition and revenue growth for a BPO company. This role involves identifying potential clients, developing strategic partnerships, and leading business development efforts to expand the company's customer base. The ideal candidate has a strong understanding of the BPO industry, exceptional sales acumen, and the ability to cultivate long-term client relationships.
Key Responsibilities:
- Identify, target, and acquire new clients for the BPO services through strategic outreach, networking, and lead generation.
- Develop and implement client acquisition strategies to achieve business growth objectives.
- Build and nurture relationships with key decision-makers and stakeholders in target companies.
- Conduct market research and competitive analysis to identify new opportunities and industry trends.
- Prepare and deliver compelling sales presentations, proposals, and service agreements tailored to client needs.
- Collaborate with internal teams, including operations, marketing, and finance, to ensure seamless service delivery for acquired clients.
- Negotiate contracts and pricing structures to maximize profitability while meeting client requirements.
- Represent the company at industry events, conferences, and networking functions to promote brand awareness and generate leads.
- Track and analyze business development metrics, providing insights and recommendations to optimize strategies.
- Meet or exceed sales targets and contribute to the company's overall revenue goals.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in business development, sales, or client acquisition within the BPO industry.
- Strong understanding of outsourcing solutions and industry trends.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to conduct high-level sales discussions and build rapport with C-suite executives and decision-makers.
- Proficiency in CRM software and Microsoft Office Suite.
- Self-motivated, goal-oriented, and capable of working independently or as part of a team.
- Strong analytical and problem-solving abilities.
- Willingness to travel as needed for client meetings and industry events.
Preferred Qualifications:
- Experience in offshore outsourcing sales and business development.
- Established network of industry contacts and potential clients.
- Familiarity with digital marketing, lead generation strategies, and B2B sales.
- Knowledge of contract negotiation and partnership development in the BPO sector.
- Hybrid, work mostly remotely.
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