Client Relationship Manager

3 days ago

Pasig, National Capital Region, Philippines Hi-Tech Smart Solutions Full time ₱50,000 - ₱70,000 per year

Company Description

Hi-Tech Smart Solutions is an innovative digital BPO contact center that helps financial and lending companies in the Philippines to achieve high efficiency, low cost, zero complaints, and 100% data security. HTSS debt collections services for the Filipino Banks and Financial institutions. Our infrastructure is driven by virtual voice operators, automated dialing systems, omnichannel communication, and modern analytical systems to improve day-to-day operations for its clients.

Role Description

This is a full-time
on-site
role for a Client Relationship Manager located in Ortigas. The Client Relationship Manager will be responsible for maintaining and enhancing relationships with existing clients, understanding their needs, resolving issues, ensuring satisfaction and marketing in social media (Facebook and Linkedin). They will also work to identify new business opportunities to achieve revenue targets.

Qualifications

  • Strong communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Experience in customer service or account management
  • Knowledge of financial and lending industry practices
  • Problem-solving and decision-making abilities
  • Analytical and strategic thinking skills
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Experience with software is a plus

As a startup, there will be great opportunities for growth for the right candidate.

Basic salary 50-70k peso + incentives based on the results.

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