Operations Manager

5 days ago

Work from Home, Philippines Vertaccount, Inc. Full time ₱600,000 - ₱1,200,000 per year

Job Highlights:

  • Worked with NYC-Based CPA Firm
  • Work from Home
  • Equipment Provided
  • Dayshift schedule

Our client is growing rapidly and is looking for a highly organized, proactive, and driven Operations Manager This role is perfect for someone who thrives in creating structure, improving processes, and keeping a fast-paced firm running smoothly. You'll have the opportunity to shape internal operations, support both onshore teams, and play a key role in the firm's continued success.

Key Responsibilities:

Operational Oversight

  • Manage daily internal workflows and staff coordination
  • Improve systems, processes, and procedures to drive efficiency
  • Oversee onboarding/offboarding of clients and employees
  • Coordinate scheduling, task delegation, and resource planning

Technology & Systems Management

  • Administer software tools (e.g., QuickBooks, Hubstaff, GDrive, Canopy, Slack, Loom)
  • Identify and implement automation or integrations to reduce manual tasks
  • Troubleshoot team technical/logistical issues and escalate when needed

Process Development

  • Document SOPs (Standard Operating Procedures) and keep them updated
  • Develop internal controls and ensure procedures are followed
  • Manage workflow for tax season, client requests, and internal deadlines

HR & Admin Support

  • Track timesheets, PTO, and general HR support
  • Assist with hiring processes, including interviews, onboarding, and payroll coordination
  • Ensure clear communication across offshore and onshore teams

Client Coordination

  • Support client onboarding, communication, and follow-up
  • Act as liaison between clients and internal staff to ensure prompt delivery
  • Organize client file systems and deadlines

Qualifications:

  • Bachelor's degree in Business Administration, Management, Accounting, or related field.
  • Certified Public Accountant (CPA), but not required
  • At least 3 years of experience in operations, administration, or a similar role (CPA firm experience is a huge advantage).
  • Proficient with tools like QuickBooks, Hubstaff, Google Drive, Slack, and Zoom (or similar).
  • Strong organizational skills with experience in process improvement, documentation, and workflow management.
  • Familiarity with HR support tasks such as timesheets, PTO, onboarding, and payroll coordination.
  • Excellent communication and client coordination skills.
  • Proactive, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Must be residing near or in Metro Manila
  • Preferably, can start ASAP

Job Type: Full-time

Application Question(s):

  • How many years of experience do you have as an Operations Manager?
  • Do you have experience working in an Accounting/CPA Firm?

License/Certification:

  • CPA (Preferred)

Work Location: Remote

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