Operations Manager
4 days ago
Overview
We're looking for an operations professional who can keep things running smoothly across multiple areas — compliance, administration, team coordination, and vendor relations. This role will collaborate closely with our executive team in Australia to ensure our Philippine operations remain efficient, compliant, and well-aligned with company objectives.
You'll serve as the key local contact for daily operations, helping bridge communication between teams and maintaining strong cross-border collaboration.
Main Responsibilities
Operations & Administration
- Oversee day-to-day administrative and operational functions for the Philippines team (currently fully remote)
- Manage relationships with vendors and service providers such as HR consultants, legal partners, payroll processors, and government offices
- Ensure that systems, tools, and equipment are properly maintained and accessible to the team
Compliance & Governance
- Ensure all local operations comply with Philippine labor regulations and company policies
- Coordinate with legal, accounting, and HR advisors for registrations, audits, and compliance requirements
- Keep internal records, documentation, and contracts organized and up to date
People & Culture
- Support recruitment, onboarding, and offboarding processes for team members in the Philippines
- Help foster a positive and engaging team culture by coordinating training sessions, engagement initiatives, and development programs
- Address initial HR-related concerns and promote open communication within the team
Executive & Operational Support
- Serve as a communication link between the Philippine operations and the Australian leadership team
- Provide administrative and operational support to company leaders, including reporting, coordination, and follow-ups
- Identify opportunities for process improvement to increase efficiency and team productivity
Qualifications
- At least 3 years of experience in operations, administration, or HR within a Philippine-based BPO, tech, or remote-first organization
- Strong understanding of Philippine employment regulations and compliance processes
- Excellent written and verbal communication skills
- Proven experience managing third-party vendors and partners
- Highly organized, reliable, and able to manage multiple priorities independently
- Experience collaborating with Australian clients or companies
- Familiarity with remote or hybrid work environments
- Background in recruitment, employee engagement, or culture development
- Hands-on experience with payroll, HR, vendor coordination, and compliance tasks
- Comfortable working in a lean, fast-moving setup and taking initiative when needed
What You'll Gain
- Flexible, work-from-home setup
- Supportive and collaborative work culture
- Direct collaboration with company leadership and opportunities for real ownership
- A dynamic environment where your input can help shape the role and team growth
- Competitive compensation and benefits package
Job Types: Full-time, Permanent
Pay: From Php85,000.00 per month
Benefits:
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
Work Location: Remote
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