
Patient Relation Coordinator
3 days ago
- Serve as the primary point of contact for patients from initial inquiry through post-treatment follow-up.
- Assist patients with appointment scheduling, doctor referrals, and coordination of medical procedures.
- Provide logistical support including airport transfers, hotel bookings, and local transportation.
- Coordinate with healthcare providers, departments, and third-party vendors to ensure seamless service delivery.
- Explain treatment options, processes, and estimated costs, and assist with financial counseling when required.
- Offer language support or arrange interpreters to facilitate clear communication.
- Maintain accurate and confidential records of patient interactions and service arrangements.
- Conduct post-visit follow-ups to ensure patient satisfaction and address concerns.
- Support marketing initiatives by enhancing patient experience and collecting feedback.
- Uphold high standards of professionalism, empathy, and discretion in all patient interactions.
Job Types: Full-time, Permanent
Pay: Php22, Php25,000.00 per month
Benefits:
- Company events
- Health insurance
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Mandaluyong Central Post Office 1550 P00: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Work Location: In person
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