Success Manager

14 hours ago

Work from Home, Philippines IDEAHUB IT SOLUTIONS PROVIDER INC. Full time

We are looking for a Success Manager who will play a key role in maintaining strong client relationships, driving project success, and ensuring customer satisfaction. This position requires a mix of strategic communication, project management, and marketing expertise to help our clients achieve their business goals.

Key Responsibilities

  • Serve as the main point of contact for clients, ensuring smooth communication and strong partnerships.
  • Manage and oversee multiple projects, timelines, and deliverables efficiently.
  • Develop and implement strategies for client growth and retention.
  • Coordinate with internal teams to ensure successful execution of campaigns and deliverables.
  • Analyze performance data and prepare client reports and presentations.
  • Support business development through client portfolio management and cold calling initiatives.
  • Collaborate with the marketing team to enhance brand presence through Social Media Marketing (SMM) and SEO strategies.

Qualifications

  • Bachelor's degree in Architecture, Marketing, Business Administration, or related field (Architecture/Arki background preferred).
  • 2–3 years of experience in project management or client success/account management, preferably in a B2B environment.
  • Strong portfolio showcasing client or project achievements.
  • Excellent communication, presentation, and problem-solving skills.
  • Proficient in SMM, SEO, and client outreach (including cold calling).
  • Highly organized with attention to detail and the ability to manage multiple clients simultaneously.

Why Join Us

  • Competitive salary package based on experience
  • Collaborative and supportive work culture
  • Growth opportunities and skill development programs
  • Opportunity to work with international clients and projects

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote

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