Customer Service Representative

6 days ago


Taguig, National Capital Region, Philippines HRTX Full time ₱450,000 - ₱800,000 per year


Job Description:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Resolve customer issues efficiently while ensuring high levels of customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Follow up on customer interactions when necessary
  • Escalate complex issues to the appropriate team or supervisor

Qualifications:

  • 3+ years of BPO experience (preferably supporting AU/NZ accounts)
  • Good communication skills with neutral accent or AU/NZ friendly accent
  • Tech-savvy and comfortable navigating CRM or support tools
  • Ability to work flexible hours based on AU/NZ business hours



  • Taguig, National Capital Region, Philippines Firstsource Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFirstsource Solutions Limited, established in 2001 and part of the RP-Sanjiv Goenka Group, is a specialized BPS partner with a focus on providing transformational solutions and services. Our teams utilize cutting-edge tech, data, and analytics to serve clients across various industries including healthcare, banking, financial services,...


  • Taguig, National Capital Region, Philippines Wise Sea IT Consulting Solution OPC Full time ₱80,000 - ₱120,000 per year

    Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. The specific duties of customer service representatives vary by industry.A Bachelor's degree is required for this...


  • Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...


  • Taguig, National Capital Region, Philippines Satellite Office Full time ₱200,000 - ₱250,000 per year

    We are building a pool of Customer Service Representatives to support our US or AU-based clients. The ideal candidate will be the first point of contact, providing exceptional service and resolving inquiries via phone, email, and chat. Experience in a US or AU-facing BPO is crucial.Key Responsibilities:Handle customer inquiries and resolve issues promptly...


  • Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱200,000 - ₱250,000 per year

    Customer Service Representative (Hybrid) – BGCLocation:Bonifacio Global City, TaguigWork Setup:HybridAbout the RoleWe are looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives. The role involves handling customer inquiries, resolving issues efficiently, and delivering excellent service to ensure...


  • Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVEWorking Conditions Work Setup: Onsite Location: 23rd FLOOR, W FIFTH AVENUE BUILDING 32nd STREET CORNER 5th AVENUE | BONIFACIO GLOBAL CITY, TAGUIG CITY Schedule: Shifting Schedule Employment Type: 3 months project based (open for extension and absorption) Start Date: ASAP (can accept applicant with 2 weeks...


  • Taguig, National Capital Region, Philippines Project One Studio Full time ₱250,000 - ₱500,000 per year

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving.Key...


  • Taguig, National Capital Region, Philippines SAMSUNG SDS GLOBAL SCL PHILIPPINES, CO., LTD. INC. Full time ₱25,000 - ₱60,000 per year

    BROAD SCOPE:The Customer Service Representative acts as the key point of contact for customers, providing accurate product information, resolving issues promptly, and maintaining high service standards. The role includes timely reporting, managing customer inquiries and complaints, and keeping accurate records to ensure overall customer...


  • Taguig, National Capital Region, Philippines Uno Adventure & Holidays Full time ₱96,000 - ₱240,000 per year

    The Customer Service Representative is responsible for providing excellent customer support by responding to inquiries, resolving concerns, and ensuring client satisfaction. The role requires strong communication skills, attention to detail, and the ability to handle customer concerns in a professional and timely manner.Job Type: Full-timePay: Php16,...


  • Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    About the role Access Healthcare Services Manila, Inc. is seeking a motivated and customer-oriented Customer Service Representative to join our exceptional healthcare Business Process Outsourcing (BPO) team. As a Customer Service Representative, you will be responsible for providing high-quality support and assistance to our clients and their patients,...