Customer Service Representative

7 days ago

Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

About the role

Access Healthcare Services Manila, Inc. is seeking a motivated and customer-oriented Customer Service Representative to join our exceptional healthcare Business Process Outsourcing (BPO) team. As a Customer Service Representative, you will be responsible for providing high-quality support and assistance to our clients and their patients, ensuring a seamless experience. This is a full-time position based in Taguig City, Metro Manila.

What you'll be doing

  • Responding to inbound calls and emails from clients and patients in a professional and empathetic manner
  • Resolving customer inquiries and complaints efficiently and effectively
  • Accurately documenting all customer interactions and follow-up actions
  • Collaborating with internal teams to ensure smooth delivery of customer service
  • Adhering to company policies, procedures, and quality standards
  • Continuously learning and developing your skills to provide the best possible customer experience

What we're looking for

  • 1-2 years of experience in a customer service or call centre role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong problem-solving and critical thinking abilities
  • Proficiency in English, both spoken and written
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Passion for providing exceptional customer service and a commitment to professional development

What we offer

At Access Healthcare Services Manila, Inc., we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for career growth, and a comprehensive benefits package including health insurance, paid time off, and a range of wellness initiatives. Our collaborative, supportive culture and investment in our people's development set us apart as an employer of choice in the healthcare BPO industry.

About us

Access Healthcare Services Manila, Inc. is a leading provider of healthcare Business Process Outsourcing (BPO) solutions. We partner with healthcare organisations around the world to deliver exceptional customer service, streamline operations, and improve patient outcomes. With a strong focus on quality, innovation, and continuous improvement, we are dedicated to helping our clients achieve their goals and making a positive impact on the communities we serve.

Apply now to join our dynamic team and take the first step towards an exciting new career in the healthcare BPO industry.

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Firstsource Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFirstsource Solutions Limited, established in 2001 and part of the RP-Sanjiv Goenka Group, is a specialized BPS partner with a focus on providing transformational solutions and services. Our teams utilize cutting-edge tech, data, and analytics to serve clients across various industries including healthcare, banking, financial services,...

  • Customer Service Representative

    1 hour ago

    Taguig, National Capital Region, Philippines BCS Technology International Pty Ltd Full time ₱25,000 - ₱60,000 per year

    Company DescriptionBCS Technology International (BCS) is a global IT professional services organization specializing in the delivery of customized solutions in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. With over 17 years of experience, BCS consultants have implemented end-to-end...

  • Customer Service Representative

    7 days ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱250,000 - ₱500,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...

  • Customer Service Representative

    7 days ago

    Taguig, National Capital Region, Philippines ELLA DL BEAUTY INC Full time ₱150,000 - ₱250,000 per year

    WE'RE HIRINGOnsite | BGC, TaguigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.CUSTOMER SERVICE REPRESENTATIVEDeliver exceptional support. We're hiring Customer Service Representatives to assist...

  • Customer Service Representative

    2 days ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

  • Customer Service Representative

    7 days ago

    Taguig, National Capital Region, Philippines ANT COLONY Full time ₱216,000 per year

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱250,000 - ₱500,000 per year

    Essential dutiesCustomer Service• Support team to ensure swift resolution to customer issues.• Establish and maintain a strong relationship with Client and all customers across multiple levels of their business.• Ensure CIF's are current, regularly reviewed and uploaded into PaT• Complete understanding of your clients SOP's• Ensure emails are...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines JK Network Services Full time ₱210,000 - ₱420,000 per year

    Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.Position: Customer Service Representative (With/without experience)Company Industry: BPO & IT CompanyWork Location: TaguigWork Schedule: Shifting ScheduleSalary: NegotiableWork Set-up: Work OnsiteJob...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines TREXAN CAREER SYSTEMS Full time ₱28,000 per year

    Start Your Career Today – Customer Service Representative at SM Clark PampangaReady to begin your BPO journey? We are looking for Customer Service Representatives to join our pioneer account at SM Clark Pampanga. With a fast and virtual hiring process (no final interview), you can land a job quicker and easier.Why Apply?Earn up to ₱28,000 salary...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVE (ORDER MANAGEMENT)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE (ORDER...