MIS Specialist

3 days ago


Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

About the job Process Specialist - MIS (Clark) | Onsite

Benefits:

HMO for Employee and 2 Dependents (On Day 1)

Quarterly performance bonus

Outstanding career development opportunities

15% Night Differential

24 Leaves Annually

Requirements:

At least 3 years' experience in RTA/WFM.

Front end RTA experience is required, back end WFM experience is a plus.

Must have BPO work experience

Proficiency in reporting tools like PowerBI, Tableau, VBA, Macros, Excel

College graduate

Responsibilities:

Ensure that their business partner's workforce is staffed optimally by creating forecast and staffing models, providing analytical support for business initiatives as well as market conditions and making recommendations supporting business decisions.

Provides resource planning oversight to one or more divisional business units; Engages as a trusted advisor, anticipating issues and opportunities.

Builds effective working relationships with business partners; Proactively communicating trends or concerns and makes data-supported recommendations.

Works with business partners to identify upcoming initiatives and/or changes to the business model that would impact volumes or staffing; Determines how changes to the drivers of business activities will ultimately affect staffing needs.

Generates volume forecasts for clients inbound contact center and/or processing departments; Maintains and updates forecasting models using both standard and advanced statistical techniques.

Continually assesses staffing drivers (volume, handle time, shrinkage, and occupancy) versus plan; Creates awareness within the business as needed and makes recommendations for any necessary action.


  • MIS Specialist

    3 days ago


    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development...

  • BPO MIS

    3 days ago


    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...


  • Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...

  • Process Specialist

    3 days ago


    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    Requirements:Bachelor's degree graduate, any field.3 years of MIS/RTA experience, preferably in BPO/Shared Services.Must also be exposed to Scheduling, Capacity planning, Forecasting and ReportingKnowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)Has strong knowledge with MS Office Tools (Excel in particular)Amenable to work in shifting...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱480,000 - ₱1,200,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...

  • MIS Specialist

    7 days ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...

  • MIS Specialist

    6 days ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...

  • MIS Specialist

    3 days ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...

  • MIS/RTA specialist

    4 weeks ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    About the job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Must...

  • MIS/RTA specialist

    9 hours ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    About the job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Must...

  • MIS Specialist

    3 days ago


    Angeles City, Philippines TASQ Staffing Solutions Full time

    About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a plus. Must...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...

  • BPO MIS

    7 days ago


    Angeles, Philippines TASQ Staffing Solutions Full time

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...


  • Angeles City, Philippines TASQ Staffing Solutions Full time

    TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...