MIS Specialist
3 days ago
TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities - 15% night differential - 24 days of leave annually **Requirements:** - Minimum of 3 years' experience in RTA/WFM - Front-end RTA experience is essential; back-end WFM experience is advantageous - BPO work experience is required - Proficiency in reporting tools such as PowerBI, Tableau, VBA, Macros, and Excel - College graduate **Responsibilities:** - Ensure optimal staffing for business partners by developing forecast and staffing models, providing analytical support for business initiatives, market conditions, and making recommendations to aid decision-making - Oversee resource planning for one or more divisional units; act as a trusted advisor by anticipating potential issues and opportunities - Build strong working relationships with business partners; communicate trends or concerns proactively and support recommendations with data - Collaborate with business partners to identify upcoming initiatives or changes that could impact volume or staffing; assess how changes in business drivers will affect staffing requirements - Generate volume forecasts for inbound contact center or processing departments; maintain and update forecasting models using standard and advanced statistical techniques - Continuously monitor staffing drivers such as volume, handle time, shrinkage, and occupancy versus plan; raise awareness within the business and recommend necessary actions
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MIS Specialist
3 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeTASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development...
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MIS Specialist
1 week ago
Angeles, Philippines TASQ Staffing Solutions Full timeTASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...
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MIS Specialist
6 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeTASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...
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MIS/RTA specialist
4 weeks ago
Angeles, Philippines TASQ Staffing Solutions Full timeAbout the job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Must...
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MIS/RTA specialist
13 hours ago
Angeles, Philippines TASQ Staffing Solutions Full timeAbout the job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Must...
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MIS Specialist
3 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeAbout the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a plus. Must...
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BPO MIS
3 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time**About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...
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MIS Process Specialist
1 week ago
Angeles, Philippines TASQ Staffing Solutions Full timeTASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...
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MIS Process Specialist
6 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeTASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. **Benefits:**- Great Place to Work certified - HMO coverage for the employee and 2 dependents (starts Day 1) - Quarterly performance bonus...
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BPO MIS
7 days ago
Angeles, Philippines TASQ Staffing Solutions Full time**About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...
