MIS Process Specialist

2 days ago

Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available.

**Benefits:**

- Great Place to Work certified

- HMO coverage for the employee and 2 dependents (starts Day 1)

- Quarterly performance bonus

- Excellent opportunities for career growth

- 15% Night Differential

- 24 leave days annually

**Requirements:**

- Minimum of 3 years experience in RTA/WFM

- Front-end RTA experience is essential; back-end WFM experience is an advantage

- BPO work experience is required

- Proficiency in reporting tools such as Power BI, Tableau, VBA, Macros, and Excel

**Responsibilities:**

- Ensure optimal staffing for business partners by developing forecast and staffing models, offering analytical support for business initiatives and market trends, and providing actionable recommendations for decision-making

- Oversee resource planning for one or more division units; act as a trusted advisor by anticipating issues and identifying opportunities

- Build strong relationships with business partners, communicating proactively about trends or concerns, and providing data-driven suggestions

- Collaborate with partners to identify upcoming projects or changes affecting volume or staffing; analyze how modifications to business drivers will impact staffing needs

- Create volume forecasts for inbound contact center or processing departments; maintain and refine forecasting models using both standard and advanced statistical methods

- Continuously evaluate staffing factors such as volume, handle time, shrinkage, and occupancy versus plans; raise awareness within the organization and recommend necessary actions

  • MIS Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development...

  • BPO MIS

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...

  • MIS Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a plus. Must...

  • Senior Associate MIS/RTA

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is looking for an MIS/RTA senior associate to work on-site in Clark, Pampanga. Benefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities15% Night Differential24 Leaves Annually Qualifications:Bachelor's degree graduate, any field.3 years of MIS/RTA experience, preferably in BPO/shared...

  • Process Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Requirements:Bachelor's degree graduate, any field.3 years of MIS/RTA experience, preferably in BPO/Shared Services.Must also be exposed to Scheduling, Capacity planning, Forecasting and ReportingKnowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)Has strong knowledge with MS Office Tools (Excel in particular)Amenable to work in shifting...

  • MIS - Banking and Finance Account

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Requirements:Bachelor's degree graduate, any field.3 years of MIS/RTA experience, preferably in BPO/Shared Services.Must also be exposed to Scheduling, Capacity planning, Forecasting and ReportingKnowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)Has strong knowledge with MS Office Tools (Excel in particular)Preferably with background or...

  • MIS Reports Analyst

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    TASQ is looking for a MIS reports analyst to work on-site in either F. Cabahug St. or Cebu IT Park ASAP. The prescreening interview will be done over the phone. About the job MIS Reports Analyst - Medical Equipment Support (Cebu) Work setup: Onsite (Cebu) Account: Medical Equipment Support Responsibilities: Provide support to Operational Leadership teams,...

  • Second Line Operations Analyst

    3 days ago

    Angeles City, Central Luzon, Philippines MVP Asia Pacific Inc. Full time $90,000 - $120,000 per year

    MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. MVP was founded with the aim to be a bridge between highly skilled offshore professionals and small, medium, and large-sized enterprises. MVPs build rapport with clients to help them scale ridiculously fast.Are you hungry for growth, passionate...

  • Management Information Systems

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is looking for a Senior Associate MIS/RTA in Clark, Pampanga. The screening interview will be done over the phone.Benefits:HMO coverage for the employee and two dependents starting Day 1Quarterly performance bonusesExcellent opportunities for career growth and development15% Night Differential15 days of paid leave annually Qualifications:Bachelor's...

  • Salesforce Commerce Cloud Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines REMCO Business Process Outsourcing Full time ₱30,000 - ₱40,000 per year

    We're looking for a skilled and detail-oriented Salesforce Commerce Cloud (SFCC) Specialist to drive the setup, configuration, migration, and ongoing optimisation of our eCommerce platform.This role is a functional/technical hybrid — not purely a developer role, but one that requires deep SFCC expertise, the ability to collaborate closely with developers,...