Customer Service Specialist

11 hours ago

Manila, National Capital Region, Philippines J-K Network Manpower Services Full time ₱216,000 - ₱320,000 per year

COMPANY PROFILE: Leading global services company providing unmatched services in consulting, digital, technology and operations.

Position: Customer Service Specialist

Company Industry: IT Company

Work Location: Manila (Cubao, Mandaluyong, Taguig)

Work Schedule: Weekends Off

Salary: Php 18,000 - Php 32,000 gross)

Work Set Up: Work Onsite

Benefits:

Life Insurance

Government Mandated Benefits

13th month pay

Company Events

Up to 40K joining bonus - upon discussion for HR interview

JOB REQUIREMENTS:

Open to college undergraduates and college grads with at least 1 year BPO experience financial/healthcare/insurance work experience.

Excellent English communication skills (written and verbal)

Handle inbound and/or outbound customer inquiries professionally

Provide accurate information and resolve client concerns efficiently

Collaborate with internal teams for issue resolution

Ensure excellent customer service experience and meet performance metrics

RECRUITMENT PROCESS: Onsite process.

THIS IS DIRECT HIRINGS

Job Types: Full-time, Permanent

Pay: Php18, Php32,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Employee stock ownership plan
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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