Customer Success Specialist

2 weeks ago

Manila, National Capital Region, Philippines Hostinger Full time ₱40,000 - ₱60,000 per year

As a Customer Success Specialist, what you will do:

  • Communicate with customers and solve their billing or account-related issues via live chat and tickets.
  • Be a true ambassador, and show our customers what customer obsession is really about.
  • Focus on the customers' success by offering additional services, tools, and products.
  • Dive deep into the world of IT by continuously polishing your technical background.
  • Deliver impactful work on a company scale.

What we expect:

  • C1 or native written English proficiency.
  • Strong interpersonal skills such as proactiveness and empathy (experience in the customer service field is a plus).
  • Hunger for learning, and growing.
  • Ability to work 40 hours per week (5 days a week) in rotating shifts (including nights, and weekends).
  • A computer with the following parameters: processor - Intel i5 or higher, AMD Ryzen 5 or higher, RAM: 8 GB or higher.
  • Ability to boost the internet speed up to 50 Mbps.

What we offer:

  • Paid 3-3.5-week training course in technology, product, and communication areas.
  • Permanent remote work opportunity - position is fully remote.
  • A competitive monthly payment in USD.
  • Bonuses: unlimited for upselling and efficiency based on KPIs.
  • 20 days of paid time off.
  • Regular remote team-building and OKR events.
  • Loads of possibilities for your personal growth: Udemy account, Successors Academy course, Scribd subscription, etc.
  • Active internal promotions 70+ talents from the Customer Success team have excelled in their positions throughout 2022

  • Customer Success Specialist

    1 week ago

    Manila, National Capital Region, Philippines Roche Full time ₱1,200,000 - ₱2,400,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Customer Success Specialist with Coffee Experience

    2 weeks ago

    Manila, National Capital Region, Philippines Pro Coffee Gear Full time ₱30,000 - ₱60,000 per year

    Job Title: Customer Success SpecialistLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is...

  • Customer Success Specialist

    1 week ago

    Manila, National Capital Region, Philippines Hire Overseas Full time $30,000 - $60,000 per year

    We're looking for a Customer Success Specialist professional who loves helping people and can provide quick, thoughtful, and accurate support to our community of parents and caregivers.You'll be part of a small, mission-driven team focused on improving children's gut health. This role is perfect for someone who enjoys problem-solving, thrives in fast-moving...

  • Customer Success

    2 weeks ago

    Manila, National Capital Region, Philippines Pro Coffee Gear Full time ₱1,200,000 - ₱3,600,000 per year

    Job Title: Customer SuccessLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines GoAhead Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Success Manager. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention through proactive communication and relationship building. Daily tasks will include responding to customer inquiries, analyzing...

  • Customer Success Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines RingCentral Full time ₱600,000 - ₱1,200,000 per year

    Customer Success Supervisor Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2...

  • Customer Success Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Yext Full time ₱1,200,000 - ₱2,400,000 per year

    Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines WeLevel Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWeLevel deconstructed the customer acquisition process and built automated systems to help businesses acquire customers more cost-effectively. Our solutions specialize in modernizing customer acquisition processes, regardless of your business's stage of growth.Role DescriptionThis is a full-time remote role for a Customer Success Manager....

  • Customer Success Coordinator

    2 weeks ago

    Manila, National Capital Region, Philippines Yext Full time ₱1,200,000 - ₱2,400,000 per year

    Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence...

  • Customer Success Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Bloom Full time ₱80,000 - ₱120,000 per year

    IntroductionWho We Are…Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations...