Customer Service Representative

6 days ago

Manila, National Capital Region, Philippines GAIC Professional Services Inc. Full time

Job Title:
Voice & Non-Voice Customer Support Specialist (Hybrid Available)

About the Role:

We are seeking a highly motivated and customer-focused professional to join our team as a
Voice & Non-Voice Customer Service Representative
. This role offers a
hybrid
and
onsite
requires excellent communication skills, adaptability, and the ability to handle both voice and non-voice customer interactions efficiently.

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally and efficiently.
  • Manage email, chat, and other non-voice customer support channels with accuracy and timeliness.
  • Resolve customer inquiries, complaints, and issues with a solution-oriented approach.
  • Maintain high standards of customer service and adhere to company policies.
  • Document interactions and update customer records accurately in internal systems.
  • Collaborate with team members to ensure seamless support and knowledge sharing.

Qualifications:

  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Ability to multitask and adapt to changing customer needs.
  • Prior experience in customer service, call center, or support roles is an advantage.
  • Comfortable working in a
    hybrid setup (on-site and remote)
    .

What We Offer:

  • Competitive salary and benefits package.
  • Hybrid work available
    for better work-life balance.
  • Opportunities for professional growth and development.
  • Supportive team culture and collaborative work environment.

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Remote VA Full time

    Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking,...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines PureWay Compliance, Inc Full time

    About the CompanyPureWay Compliance, Inc. is a U.S.-based medical waste management and compliance company that helps healthcare providers nationwide stay safe, compliant, and environmentally responsible. We are looking for a skilled and motivated Customer Service Representative to join our growing team. Job DescriptionAs a Customer Service Representative,...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Elevate Calls Full time

    Customer Service Representative - Healthcare Accounts (AthenaOne EMR)Company: Elevate Calls Inc.Location: Permanent Work From HomeJob Type: Full-time Elevate Calls Inc, seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have proficiency in handling healthcare accounts, specifically with experience...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Venture Smarter Full time

    The Role: The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time

    Position: Customer Service RepresentativeNumber of hours: 10-20 hours/week, Night shiftJob duration: Project-basedWork Location: Onsite; Lagro, Quezon CityTasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential customers by answering product and service questions and suggesting information about...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Remote VA Full time

    Job Title: Customer Service Representative – Apparel eCommerceLocation: Remote Employment Type: Full-Time Work Hours: 9AM-5PM ESTJob Overview:We are seeking a detail-oriented Customer Service Representative with strong professional writing skills, excellent spoken and written English, and the ability to effectively communicate with customers. This role...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    URGENT HIRING: Customer Service Representative (Healthcare Account) Work Location: Bridgetown, Quezon City Earn up to Php 24,600 PackageWe're looking for passionate and driven individuals to join our Healthcare Account as Customer Service RepresentativesThis opportunity is open for Fresh Graduates and those with No BPO Experience. Recruitment...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines TransPerfect Full time

    We're Hiring Customer Service Representative (Onsite) – TransPerfectJollibee Tower, Ortigas, Pasig CityFull-Time | Onsite | Shifting Schedule | Start ASAPTransPerfect is expanding our team, and we're looking for dedicatedCustomer Service Representativesto join our onsite operations in Ortigas. If you're passionate about customer support and ready to grow...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines HRTX Full time

    As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries, concerns, and service requests across phone, email, or chat. You will be responsible for resolving issues efficiently, processing orders or transactions, and providing accurate information about products or services. This role includes...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Starfish Hiring Full time

    We're seeking organized and dedicated Customer Service Representatives to join our team, to service our network of businesses worldwide.RequirementsMinimum of 1-year verified experience as a Customer Service Representative within B2C or B2B contexts Proficient English communication abilities, both written and verbal, achieving at least a B2 proficiency level...