Customer Service

2 days ago

Manila, National Capital Region, Philippines BruntWork Full time ₱60,000 - ₱120,000 per year

Overview

Join an exciting and fast-growing company in the gaming industry as a Customer Service & Administrative Support Specialist. In this role, you'll be the first point of contact for gaming event participants—handling inquiries, ensuring smooth event experiences, and supporting general administrative tasks. This is a great opportunity to develop valuable customer service and organizational skills while working remotely in a fun, dynamic environment.


Job Highlights

Hourly Rate: Php

Number of Paid Hours Per Week: 20 hours

Schedule: Monday to Friday, 9:00 AM to 1:00 PM GMT (UK Time)

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note:

Since this is a permanent work-from-home position and the arrangement is that of an Independent Contractor, selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. Professional fees are on hourly rates, which depend on performance in the application process.


Responsibilities
  • Handle 100% email-based customer service inquiries from gaming event participants
  • Identify and categorize customer queries into appropriate response categories using established procedures
  • Send standardized responses following detailed standard operating procedures
  • Forward complex or non-standard queries to senior team members for resolution
  • Clear daily customer service inbox efficiently and maintain response time standards
  • Provide general administrative support during downtime between customer service tasks
  • Organize documents, emails, calendars, and to-do lists as needed
  • Schedule meetings and reply to potential clients when required
  • Maintain accurate time tracking and regular communication with the management team

Requirements
  • Excellent written English communication skills and strong attention to detail
  • Ability to follow standard operating procedures precisely
  • Can work independently with minimal supervision
  • Reliable internet connection and professional home office setup
  • Experience with email management and administrative tasks (preferred)
  • Knowledge of gaming and gaming terminology is a plus
  • Self-motivated and adaptable to business needs

Independent Contractor Perks
  • Permanent Work from Home
  • Immediate Hiring
  • Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site.

You must apply using the said link to complete the initial requirements, which include:

  • Pre-screening assessment questions
  • Technical check of your computer
  • Voice recording

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

  • Customer Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time $104,000 - $130,878 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer & Technical Service Associate (Vehicle Digital Topics)

    2 weeks ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Dental Nurse

    2 weeks ago

    Manila, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱996,000 - ₱1,224,000 per year

    Key Responsibilities:· Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside assistance.· Maintain impeccable standards of hygiene and cross infection control, according to the latest guidelines and following practice procedures and policy.· Prepare instrument trays for procedures.· Follow all practice procedures and...

  • Aluminum Installer Kuwait City, Kuwait

    4 days ago

    Manila, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱444,000 per year

    Read blueprints or work order specifications to determine layout and installation proceduresMeasure and mark guidelines to be used for installationsInstall, repair and service interior prefabricated products such as doors, windows, kitchen cupboards, bathroom vanities, water heaters and household appliances using hand and power toolsInstall, repair and...

  • Customer Service

    1 week ago

    Manila, National Capital Region, Philippines Logo Vision Corporation Full time ₱250,000 - ₱350,000 per year

    We are seeking a proactive and detail-oriented Customer Service / Encoder to join our growing team. This role involves handling customer inquiries, providing support, and accurately encoding data into our systems. The ideal candidate is organized, efficient, and capable of delivering excellent customer service while managing administrative tasks.Respond to...

  • Customer Service

    2 weeks ago

    Manila, National Capital Region, Philippines VirtueStaff Full time ₱150,000 - ₱250,000 per year

    VirtueStaff is seeking a passionate and dedicated Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing outstanding customer support and facilitating a positive experience for our clients. If you enjoy helping others and have excellent communication skills, we invite you to applyResponsibilitiesAddress...

  • Customer Service

    1 week ago

    Manila, National Capital Region, Philippines Ideal Vision Center Full time ₱204,000 - ₱216,000 per year

    We are seeking a proactive and detail-oriented Customer Service / Encoder to join our growing team. This role involves handling customer inquiries, providing support, and accurately encoding data into our systems. The ideal candidate is organized, efficient, and capable of delivering excellent customer service while managing administrative tasks.Respond to...

  • Customer Service

    4 days ago

    Manila, National Capital Region, Philippines Global Offshore Strategic Solutions Incorporated Full time ₱600,000 per year

    Administration/Inbound & Outbound Call Specialist Permanent WFHSalary: PHP 50,000 per month (inclusive of PHP 3,000 de minimis benefit)About the RoleA trusted Australian plumbing services business providing fast, reliable, and professional plumbing solutions. We are looking for a proactive and customer-focused Inbound & Outbound Call Specialist to join our...

  • customer service

    1 week ago

    Manila, National Capital Region, Philippines GO FRESH SUPERMART Full time ₱15,000 - ₱30,000 per year

    Resolving customer complaintsAnswering customer queriesProcessing orders and transactionsKeeping records of customer interactionsProviding product and service informationDelivering information about a company's offeringsFulfilling customer requestsProcess ordersCollecting customer feedback

  • Customer Service

    2 weeks ago

    Manila, National Capital Region, Philippines GSK Full time ₱1,500,000 - ₱2,500,000 per year

    Site Name:Finance Center BuildingPosted Date:Jul We are currently looking for aCustomer Services & Logistic (CS&L) Manager / Supply Chain Managerwho is accountable to develop, conducts, and improves the Customer Service and Logistics processes for the product supply inbound to the LOC and outbound to its first trade customers to achieve optimal Customer...