GM Workforce Management/ MIS Manager

Role Purpose The purpose of the role is to ensure updation and management of data related to client accounts (forecasting, scheduling and performance), provide timely & accurate analysis through MIS reports and dashboards to the external & internal stakeholders. ͏ Job Responsibilities: 1. Design & generate MIS reports as per business requirements 2....

About the job: Workforce Manager (Cebu City) | Onsite Nature Of the Account: Support and Leadership Start Date: ASAP Work Arrangement: 100% Onsite | Cebu Shift Schedule | Rest Days: Business hours Educational Requirement: College Graduate Work Experience:At least 5 to 7 years relevant experience At least 2 years of supervisory experience Advanced...

Duties and ResponsibilitiesMIS Managers are responsible for installing, upgrading and troubleshooting the information systems of their employers. The most common duties necessary for completing this responsibility are listed below.Develop and Maintain Organization Network and DatabasesMIS Managers are responsible for creating and managing the various...

Employment Type: Full-Time EmploymentWork Setup: Hybrid SetupWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: Up to 80,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service...

Overview Job title: WFM Manager Account: Healthcare Type of Support: Voice Work set up: 100% Onsite in Cebu Work shift: US Business Hours Salary: Up to 68K Start date: ASAP Headcount: 1 Responsibilities Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter...

Job Description:Responsible for overseeing the organization's Information Technology (IT) infrastructure and Management Information Systems (MIS).Ensures that all systems, applications, databases, networks, and security protocols operate efficiently, securely, and support business objectives.Provides leadership in data management, analytics, process...

Required years of experience and specialization· Minimum of 5 to 8 years of ExperienceQualifications:Bachelor's Degree Holder5 to 8 years of experience with call center and process improvement preferred; customer satisfaction analysis a plusSix Sigma green belt certification preferredProven experience with data analysis, linkage of multiple data sets and...

Work Details:Full onsiteNight shiftVirtual ProcessQualifications:Bachelor's degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred7 years of experience with call center and process improvement preferred; customer satisfaction...

The MIS Project & Product Manager is responsible for planning, managing, and delivering MIS-related projects that support business operations and decision-making. This role covers end-to-end project management, system/process design, and coordination with business units and technical teams to ensure MIS products and services are aligned with business needs,...

The MIS Project & Product Manager is responsible for planning, managing, and delivering MIS-related projects that support business operations and decision-making. This role covers end-to-end project management, system/process design, and coordination with business units and technical teams to ensure MIS products and services are aligned with business needs,...