General Virtual Assistant

1 week ago


Work from Home, Philippines VENTAS CALL CENTER Full time ₱360,000 - ₱480,000 per year

Job Overview

We are seeking a detail-oriented, reliable, and confident Administrative Virtual Assistant (Admin VA) to support a range of business operations. The ideal candidate will be a tech-savvy, organized, and proactive team member who can learn quickly, manage systems independently, and represent the business with professionalism, especially with older clients and prospects.

Core Responsibilities

Administrative Support

  • Calendar and inbox management
  • Scheduling meetings and calls
  • Document and note organization (Notion, Google Drive)
  • Light customer service (responding to inquiries, directing messages)
  • Data entry and list management (CRM, spreadsheets)

CRM + Business Tools

  • Manage and maintain records in Fresh sales Suite (or willing to learn quickly)
  • Keep Google Business profile updated (posts, customer reviews, Q&A)
  • Organize resources and client data in Notion
  • Assist with citations and research materials using Zotero
  • Coordinate communication via Slack

Marketing Support

  • Execute ad campaigns with guidance (copy/design provided or approved by employer)
  • Platforms: Facebook, Google Ads, Google My Business
  • Help launch and track customer rating campaigns
  • Set up and monitor Google Analytics dashboards
  • Optional: assist in other social channel engagement (e.g., Instagram, LinkedIn)

Research + Analytics

  • Assist in both qualitative and quantitative research projects
  • Support tasks such as:
  • Survey design and analysis
  • Customer journey mapping and behavioral analytics
  • Experimental design support
  • Note-taking and coding for qualitative interviews

Frontline Communications

  • Serve as a first-touch point for client and prospect communication
  • Warm, articulate communication—especially with older clients (Utah, 70s+)
  • Screen inquiries and qualify leads
  • Follow up with potential clients as directed

Desired Traits & Experience

  • Steady, conscientious, and proactive—not afraid to speak up, clarify tasks, or take initiative
  • Comfortable learning new platforms and workflows independently
  • Strong English communication skills, with a calm and personable tone
  • Willing to grow into new responsibilities, ask questions, and learn through doing
  • Prefer experience with:
  • Google Workspace
  • CRM tools
  • Social media campaign tools
  • Research/analytics tools (or eagerness to learn)

Tools & Platforms (Familiarity Preferred, Not Required)

  • Freshsales Suite
  • Notion
  • Google Business & Google Workspace
  • Zotero
  • Slack
  • Facebook Business Manager
  • Google Ads / Google Analytics
  • Survey tools (e.g., Google Forms, Typeform)

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Work from home

Work Location: Remote



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