General Virtual Assistant

Join our team while working at the comfort of your home

GENERAL VIRTUAL ASSISTANT

Job Description:

• Manage and respond to incoming emails and phone calls.
• Schedule, coordinate, and oversee meetings and calendars.
• Maintain accurate and up-to-date contact databases.
• Create, update, and manage client spreadsheets and online records.
• Organize, track, and maintain client calendars.
• Research and analyze current market trends.
• Design, develop, and enhance presentations.
• Address administrative inquiries from staff members.
• Act as the primary point of contact for customer service.
• Organize, prioritize, and manage daily tasks effectively.
• Track and monitor progress on projects and objectives.
• Ensure all client needs and requirements are met.
• Identify challenges and recommend process improvements.
• Prepare, review, and analyze management reports and data.
• Support the team in setting and achieving targets.
• Compile and submit monthly and annual performance reports.
• Carry out other duties as required.

Qualifications:

• At least 6 months of experience in a relevant role such as HR, Marketing, or Executive Secretary
• Experience as a Virtual Assistant, in Customer Service, or the BPO industry is an advantage
• Familiar with current technologies, including desktop sharing, cloud services, and CRMs
• Proficient in AI tools such as ChatGPT, Sora, Midjourney, Lumen5, or similar platforms
• Knowledgeable across all major social media platforms
• Skilled in word-processing software and spreadsheets (e.g., MS Office)
• Experienced with online calendars and scheduling tools (e.g., Google Calendar)
• Excellent in managing phone, email, and instant messaging communication platforms
• Basic knowledge of creative outputs (e.g., graphics, video)
• Advanced computer skills; tech-savvy
• Strong time management skills
• Solid organizational abilities
• Capable of managing multiple projects effectively
• Able to handle distractions well
• Strong focus and attention to detail
• Flexible and adaptable to new responsibilities
• Collaborative team player

Equipment requirement:

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
• Headset: Computer headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 10 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

Equipment requirement:

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
• Headset: Computer headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 30 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

So, why join us?

• Permanent work-from-home
• Full Time and Long Term Employment
• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives
• Salary will be based on: Skills, Attitude, Performance, Attendance
• Opportunity for regularization and promotion
• US and Canadian clients
• Shift: Graveyard Monday to Friday
• Skills Assessment: 5 days

WE LOOK FORWARD TO WORKING WITH YOU

Job Type: Full-time

Pay: Php15, Php17,200.00 per month

Benefits:

• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• Are you comfortable with the salary offer?
• Are you currently enrolled/studying?
• Please provide your active email address and mobile number:
• If you do not meet the qualifications for the VA position, would you be interested in applying for the Call Center Agent role with a permanent work-from-home set-up?

Experience:

• Social media management: 1 year (Preferred)
• LinkedIn Management: 1 year (Preferred)

Language:

• English (Required)

Work Location: Remote