BPO Lead Analyst

With more than 3 years of experience as a QA.Experience handling group of Quality Analysts.\Experience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Php30, Php44,000.00 per monthExperience:Overall BPO: 5 years (Required)Quality Analyst Lead: 1 year (Required)handling group of Quality Analysts: 1...

LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Team Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to PHP34,000)(PERKS & BENEFITS)Virtual Process20% Night DifferentialHMO on Day 1...

Location: JDN Square, P. Remedio St. Mandaue CityWork Setup: OnsiteSchedule: Night ShiftModer Solutions Inc. is looking for an experienced BPO QA Manager to join our growing teamResponsibilitiesLead QA strategies, performance audits, and compliance initiativesPartner with key departments to drive quality standards and improvementsUse data insights to...

We are looking for a Quality Analyst to work in our Cebu office who will go beyond call monitoring — someone who can design and implement scalable QA frameworks, create performance dashboards, and work closely with operations and training to elevate agent performance and customer satisfaction.Quality Monitoring & AssessmentMonitor voice, email, and chat...

About the job: MIS Reports Analyst - Healthcare (Cebu) | Onsite Work setup: Onsite (Cebu) Start Date: ASAP Account: Healthcare Type of Support: Non-Voice Shift Schedule | Rest Days: Night Shift | Weekends off Educational Requirement: 2nd-year college undergrads with relevant years of experience and skills Work Experience:4 to 6 years of relevant...

About the job Business Analyst - Social Media (Cebu) | Hybrid Work Arrangement: Hybrid (1-2x onsite) Shift Schedule | Restdays: Midshift Nature Of the Account: Social Media Educational Requirement: Must be a College graduateStart Date: ASAP Work Experience:2 to 3 years experience in Business Analysis / Reports or Data Analytics Tools: MS Excel, PPT,...

The Team Lead will manage a team of analysts and senior analysts, ensuring smooth operations and excellent client service. The role includes guiding the team on loan procedures and supporting their overall performance.Key Responsibilities:Lead a team of 12–20 associates.Monitor daily production, share updates, and provide quality and productivity...

About the job: Realtime Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice support Work Arrangement: 100% onsite in Cebu Shift Schedule / Rest Days: 24/7 operations with rotating shifts Educational Requirements: Undergraduate or college graduate Work Experience:Minimum of 2 years as a Real-Time Analyst...

We are seeking a results-driven Business Development Manager (BDM) for our BPO services division. The BDM will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth by tailoring BPO solutions. This role involves the development of effective pricing models, strategic market penetration, and...

Position: Quality Analyst - Travel Sales (Cebu) | OnsiteAccount Type: Travel SalesStart Date: ASAPSupport Type: VoiceWork Arrangement: 100% Onsite (Cebu)Shift & Rest Days: Night ShiftEducational Qualification: At least a second-year college student or higherWork Experience:2 to 4 years of overall experience1 to 2 years of experience in providing quality...