BPO QA Manager

About the Position:QA Manager - Travel (Cebu) | OnsiteStart Date: Immediate Support Type: Voice Work Setup: Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Completed second year of college or a college degree Work Experience: 3 to 4 years of experience as a QA Manager in a travel or telecommunications voice accountFamiliarity with...

As we continue to scale our operations, we are looking for a dynamic BPO Trainer to join us in our Cebu office and lead the onboarding and continuous development of our associates, ensuring alignment with client expectations, performance goals, and quality standards.Instructional Design & Learning DeliveryDesign and implement new hire onboarding, product...

About the job QA Manager - Travel (Cebu) | Onsite Work Experience:3 to 4 years experience as a QA Manager in a travel account/Telco Voice accountHas understanding of quality methodologies (Lean six sigma, Kaizen, etc)Direct client management experienceNo to retail or healthcare LOB experience Start Date: ASAP Type of Support: Voice Work Arrangement: Onsite...

Work Experience: 3 to 4 years experience as a QA Manager in a travel account/Telco Voice account Has understanding of quality methodologies (Lean six sigma, Kaizen, etc) Direct client management experience No to retail or healthcare LOB experience TASQ Staffing Solutions

Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement: 2nd year completed/College Grad Work Experience:3 to 4 years experience as a QA Manager in a travel account/Telco Voice accountHas understanding of quality methodologies (Lean six sigma, Kaizen, etc)Direct client management...

Key Responsibilities:As a Senior QA Lead, you will oversee the Quality Assurance Department in an Agile environment.You will develop and implement test plans, cases, and strategies to ensure high-quality releases.Collaborate with Development and Product teams to review requirements and ensure testability standards are met.Makes final decisions on release...

OverviewJoin to apply for the Software QA Manager role at IONOS.IONOS is the leading European provider of cloud infrastructure, cloud services and hosting services. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. Our constant growth means that we are always looking for new colleagues. Become...

Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: 24x7 Educational Requirement: Bachelor's Degree Work Experience:Minimum 4yrs exp as a QA Manager in a any domain experiences (preferably in retail domain)Has understanding of quality methodologies (Lean six sigma,...

IONOS Philippines Inc.SOFTWARE QA MANAGERAt IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are...

Work Arrangement: Onsite Shift Schedule | Restdays: Shifting Responsibilities:Audit the number of cases / calls as mandated by the client and track performance.Review calls/completed cases for adherence to internal/regulatory guidelines.Record feedback on Agents & his/her areas of improvements.Bring in necessary changes to the process and constant updating...